Italian Customer Service Representative for Tech Company in Greece

2 ore fa


Rimini, Emilia-Romagna, Italia Patrique Mercier Recruitment A tempo pieno
Customer Service Representative for Tech Company in Greece

Patrique Mercier Recruitment is seeking a highly skilled Italian-speaking customer service professional to join our client's team in Greece. As a customer service representative, you will be responsible for providing exceptional support to Italian-speaking customers regarding tech products and gaming-related inquiries.

Key Responsibilities:
  • Provide top-notch customer support to Italian-speaking customers via phone, email, and chat
  • Assist customers with inquiries, technical issues, and gaming-related questions
  • Troubleshoot and resolve customer concerns in a timely and efficient manner
  • Deliver accurate information about products, services, and gaming features
  • Maintain customer records and documentation
  • Collaborate with cross-functional teams to ensure customer satisfaction
  • Stay up-to-date with the latest gaming trends and updates
Requirements:
  • Fluency in Italian and English, both written and spoken
  • Prior experience in customer service, preferably in a tech or gaming-related field
  • Strong communication and interpersonal skills
  • Knowledge and passion for gaming and tech products
  • Excellent problem-solving abilities and ability to remain calm under pressure
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented and committed to providing exceptional customer service
  • Proficient in using computer systems and software applications
  • Willingness to work in Greece
  • Valid European Passport or ID
What We Offer:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Summer, Christmas and Easter bonus
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek lessons (all levels)
  • Discounts on services and many extras
  • All sorts of Cultural and Sports and Music events organised by the client


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