Operations Coordinator

4 settimane fa

San Giovanni Teatino, Italia C.H. Robinson A tempo pieno

Key Responsibilities:
As an Operations Coordinator at C.H. Robinson, you will perform basic operational tasks that enable us to meet the transportation needs of customers and carriers. With a focus on data integrity, quality, and efficiency, you will execute tasks such as providing shipment information, creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing. You will also monitor task boards and assigned email accounts to respond to customer and carrier requests, document events utilizing knowledge gained through SOPs and experience, and follow through on customer or carrier requests to ensure satisfaction.

Requirements:
To be successful in this role, you will need a high school diploma or GED, previous customer service or sales experience, at least a B2 level of English communication, and fluency in Romanian, French, or German. A bachelor's degree from an accredited college or university and basic proficiency in Microsoft Office Suite are preferred.

What We Offer:
At C.H. Robinson, we offer real opportunities to grow your talent in a fast-moving, global organization. You will have a fun, open, and inclusive workplace that encourages innovative thinking, the possibility to develop your language skills in our multilingual offices, opportunities for professional growth with access to training platforms, modern office locations with convenient access, and comprehensive benefits including competitive salary and performance-based bonuses, meal voucher, life insurance, WFH, healthcare plan, Employee Assistance Program, and Employee Stock Purchase Plan after one year of employment.

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