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Sales Operations Analyst
3 settimane fa
Roma, Lazio, Italia MioDottore A tempo pienoAbout MioDottoreMioDottore is Italy's leading online platform for booking medical appointments, attracting over 1 million patients monthly and listing nearly 200,000 medical professionals on its website. As a subsidiary of DocPlanner.com, we operate in 15 countries worldwide.Our MissionWe aim to 'Make the Healthcare Experience More Human' by providing a...
Sales Operations Specialist
2 mesi fa
About MioDottore
MioDottore is Italy's leading online platform for booking appointments with medical professionals, attracting over 1 million patients monthly and listing nearly 200,000 medical professionals on its website. As a subsidiary of a global company operating in 15 countries, MioDottore is part of a dynamic and growing organization.
About the Role
The Sales Operations Analyst plays a critical role in ensuring the smooth operation of our sales processes. Reporting directly to the Sales Excellence Manager, this position is responsible for monitoring data quality, tracking business results, and identifying areas for improvement.
Key Responsibilities
- Develop and implement automations to optimize sales operations processes
- Monitor KPIs and metrics, providing insights to team leaders and managers to enhance productivity
- Identify bottlenecks and areas for improvement, driving process enhancements and tool optimization
- Liaise with the Data Quality team to develop tools for seamless operations
- Collaborate with the global team to align processes with international standards
- Ensure timely assignment and contact of leads
Requirements
- At least 6 months of experience in Business Operations
- Fluent in English
- Knowledge of Hubspot and/or Salesforce
- Knowledge of GSuite
- Excellent team working, interpersonal, and communication skills
- Proven analytical, evaluative, and problem-solving abilities
What We Offer
- Participation in our Stock Option plan
- Smart working
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Autonomy and impact on your work
