Sales Operations Analyst

2 settimane fa


Roma, Lazio, Italia Docplanner A tempo pieno

Job Description:

The Sales Operations Analyst role at Docplanner involves monitoring data quality and performance to ensure optimal daily operations. Key responsibilities include tracking business results, monitoring production KPIs, and resolving data issues related to our CRM.

As a Sales Operations Analyst, you will report directly to the Sales Excellence Manager and be responsible for:

  • Creating automations to enhance sales operations processes and improve efficiency
  • Supervising KPIs, metrics, and performance of local teams to provide valuable insights for team leaders and managers
  • Identifying process bottlenecks and continuously improving automations, KPIs, and tools to increase productivity
  • Liaising with the Data Quality team to develop new tools for smoother operations
  • Liaising with the global team to align processes with other countries
  • Ensuring leads are assigned and contacted promptly

Requirements:

  • At least 6 months of experience in Business Operations
  • Fluent in English
  • Knowledge of Hubspot and/or Salesforce
  • Knowledge of GSuite
  • Excellent team working, interpersonal, and communication skills
  • Proven analytical, evaluative, and problem-solving abilities

Benefits:

  • Participation in our Stock Option plan
  • Smart working

And also:

  • Work in a scale-up atmosphere
  • Significant opportunity for professional growth
  • A chance to make a dent in the universe
  • Autonomy and impact on what you do
  • An opportunity to learn from great, experienced people with successes in their fields
  • Work to change people's lives for better

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