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Sales Operations Coordinator

2 mesi fa

Milano, Lombardia, Italia Casavo A tempo pieno

About Us

Casavo is a leading European PropTech firm that leverages technology to streamline the real estate sector. Our advanced digital platform connects the needs of home sellers with the aspirations of home buyers, delivering a straightforward and transparent end-to-end experience.

We provide a range of tailored services for both sellers and buyers, fostering an inclusive approach towards real estate stakeholders, including brokers, contractors, and financial institutions.

Founded by Giorgio Tinacci, Casavo operates across Italy, Spain, and France.

Role Overview

The Sales Operations Coordinator is essential in enhancing the effectiveness of Independent Real Estate Consultants (IRECs) and Partner Brokers in promoting the Casavo marketplace portfolio of properties.

Key Responsibilities Include:

  • Evaluate and monitor the performance of IRECs and Partner Brokers to ensure top-tier customer satisfaction for buyers and meet home sales targets.
  • Oversee the onboarding process for IRECs and Partner Brokers, ensuring sales mandates are allocated and managed according to Casavo standards.
  • Ensure a smooth transition of mandates from the marketplace success team to the IREC workforce.
  • Develop sales strategies for each property, determining timelines for market entry, property viewings, and commercialization tactics.
  • Assist IRECs and Partner Brokers in preparing for commercialization, including creating marketing materials, gathering property photos, and advertising listings. Engage directly in these activities as needed to meet target Time to List (TTL).
  • Identify and implement tactical sales strategies based on property dismissal planning and feedback from IRECs or Partner Brokers.
  • Conduct regular inventory analyses to ensure accurate sales forecasting.
  • Support IRECs and Partner Brokers in managing offer processes, from collection to acceptance.
  • Oversee closing activities conducted by IRECs and Partner Brokers.
  • Ensure the collection of brokerage fees from sellers and buyers in accordance with established commercial terms and policies.
  • Assist Marketplace Operations Managers in updating sales plans and forecasts based on market insights.

This position offers a unique opportunity to enhance the success of the Casavo Marketplace by optimizing operations, collaborating with a dynamic team, and ensuring a seamless experience for real estate consultants and partners. If you possess a proactive mindset and a results-oriented approach with a passion for real estate, this role is for you.

Key Qualifications

  • Strong analytical and data-driven mindset.
  • Exceptional communication and negotiation abilities.
  • Proven problem-solving skills and entrepreneurial spirit.
  • Excellent organizational capabilities.
  • Fluency in Italian and English.

Preferred Qualifications

  • Experience in real estate asset commercialization and analysis.

Company Values

Our culture is rooted in a strong entrepreneurial spirit. We empower every team member to take ownership of their work and actively contribute to the company's success, guided by the following values:

  • Customer Focus: Egoless, Adaptable, Entrepreneurial.
  • Innovation Drive: Ownership, Results-Oriented, Fast-Paced, Going the Extra Mile.
  • Adaptability: Collaborative, Radically Honest, Authentic.

At Casavo, we believe that diversity enriches our teams, products, and culture. We understand that the best ideas emerge from diverse perspectives and are committed to fostering an inclusive environment where everyone feels valued and has the opportunity to make a meaningful impact.

Casavo is an equal opportunity employer, dedicated to promoting diversity, equity, and inclusion in the workplace.

Benefits & Perks

We have established four key benefit pillars to enhance the experience of our employees:

Financial

  • Welfare Policy providing social welfare credits for personal activities.
  • Additional rewards on top of the base salary.
  • Learning & Development: dedicated study time and an annual training budget.

Physical

  • Six Pillow Days per year, allowing for sick leave without documentation.

Emotional

  • Birthday Off to celebrate during your birthday month.
  • Mindfulness Journey initiatives.

Social

  • Remote-friendly Smart Working Policy.
  • Knowledge-sharing sessions.
  • Corporate Social Responsibility Days for voluntary activities during work hours.