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Sales Operations Coordinator

2 mesi fa

Milano, Lombardia, Italia Casavo A tempo pieno

About Us

Casavo is a leading European PropTech firm dedicated to transforming the real estate landscape through innovative technology. Our advanced digital platform connects the needs of home sellers with the aspirations of home buyers, delivering a streamlined and transparent experience from start to finish.

We provide a range of tailored services for both sellers and buyers, fostering an inclusive environment for all real estate stakeholders, including brokers, contractors, and financial institutions.

Founded by Giorgio Tinacci, Casavo proudly operates across Italy, Spain, and France.

Role Overview

The Sales Operations Coordinator is instrumental in enhancing the effectiveness of Independent Real Estate Consultants (IRECs) and Partner Brokers as they navigate the Casavo marketplace portfolio.

Key Responsibilities:

  • Evaluate and monitor the performance of IRECs and Partner Brokers to ensure top-tier customer satisfaction and achieve targeted home sales volumes.
  • Oversee the onboarding process for IRECs and Partner Brokers, ensuring compliance with Casavo's operational guidelines.
  • Ensure a smooth transition of sales mandates from the acquisition team to the IREC workforce.
  • Develop sales strategies for each property, determining timelines for market entry, scheduling viewings, and identifying marketing tactics.
  • Assist IRECs and Partner Brokers in preparing for property listings, including the creation of marketing materials and the collection of visual assets.
  • Implement tactical sales strategies based on market feedback and property dismissal planning.
  • Conduct regular inventory analyses to support accurate sales forecasting.
  • Aid IRECs and Partner Brokers in managing offers, from initial collection to final acceptance.
  • Supervise the closing processes executed by IRECs and Partner Brokers.
  • Ensure the collection of brokerage fees from both sellers and buyers in line with established commercial agreements.
  • Collaborate with Marketplace Operations Managers to refine sales planning and forecasting based on market insights.

This position presents a valuable opportunity to enhance the efficiency of the Casavo Marketplace by optimizing operations and collaborating with a vibrant team, ensuring a seamless experience for real estate consultants and partners.

Required Qualifications:

  • Strong analytical skills with a data-driven mindset.
  • Exceptional communication and negotiation abilities.
  • Proven problem-solving skills and an entrepreneurial spirit.
  • Excellent organizational capabilities.
  • Proficiency in both Italian and English.

Preferred Qualifications:

  • Experience in real estate asset commercialization and analysis.

Company Values:

Our culture is built on a foundation of entrepreneurship, empowering each team member to take ownership of their responsibilities and contribute to the company's success through the following values:

  • Customer Focus: Egoless, Adaptive, Entrepreneurial
  • Innovation Drive: Ownership, Results-Oriented, Fast-Paced, Extra-Mile
  • Adaptability: Collaborative, Radical Honesty, Authenticity

At Casavo, we recognize that diversity enriches our teams, products, and culture. We believe that the best ideas emerge from a diverse group of individuals and are committed to fostering an inclusive environment where everyone can make a meaningful impact.

Casavo is an equal opportunity employer, dedicated to promoting diversity, equity, and inclusion within the workplace.

Benefits & Perks:

We have established four pillars of benefits to enhance the experience of our employees:

Financial:

  • Welfare Policy providing social welfare credits for personal activities.
  • Additional rewards beyond base salary.
  • Learning & Development: Weekly study day and an annual training budget.

Physical:

  • Six Pillow Days per year for sick leave without documentation.

Emotional:

  • Birthday Off to celebrate during your birthday month.
  • Mindfulness Journey initiatives.

Social:

  • Flexible Smart Working Policy.
  • Knowledge-sharing sessions.
  • Corporate Social Responsibility Days for community engagement.