Ticket Office Assistant

1 giorno fa


Villanova d'Ardenghi, Lombardia, Italia VILLANOVA UNIVERSITY A tempo pieno

At Villanova University, we are seeking a skilled Ticket Office Assistant to join our team. As a member of our staff, you will provide exceptional customer service in person at the ticket office on game days for events hosted by Villanova Athletics.

About the Role
  • This is a part-time student position with an estimated 10 hours per week commitment during the semester.

We offer a competitive wage rate of $11.25 per hour, making this an excellent opportunity for students looking to gain experience and build their skills while pursuing their studies.

Job Responsibilities
  • Answer customer inquiries and process ticket sales via walk-up orders.
  • Responsible for daily reconciliation of ticket sales and payments.
  • Other assignments may include but are not limited to the compliance pass entrance, will-call distribution and scanning operations.
  • Perform other tasks as assigned by the Ticket Office staff.
Requirements
  • Experience in an in-person customer service position.
  • Familiarity with MS Office applications (Word/Excel).
  • Dependable, punctual and possess effective communication and problem-solving skills, as well as strong attention to detail.
  • Customer-friendly personality and project a positive image of the University and the Athletics Department.
  • Able to multi-task and work in a fast-paced environment.
  • Able to work weeknights and weekends as needed for events, including working all home football games.
  • Reliable transportation to and from athletic events.
Working Environment
  • This role requires working in a dynamic, event-driven environment with frequent interactions with customers, colleagues, and stakeholders.
  • You will be exposed to both natural (i.e. weather) and event-related elements.

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