Backoffice Operations Specialist

2 settimane fa


Milano, Lombardia, Italia Kardex A tempo pieno
Job Description

At Kardex, we are seeking a highly skilled Backoffice Life Cycle professional to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of our business processes.

Key Responsibilities
  • Process complex customer orders and resolve any related issues in a timely and efficient manner.
  • Monitor and update our systems with the latest information on product availability, delivery dates, and price changes.
  • Act as a liaison between customers, production, and distribution departments to ensure seamless communication and coordination.
  • Analyze and summarize reports on customer inquiries, sales trends, and delivery/service problems to inform business decisions.
Requirements
  • Experience in customer service and sales backoffice operations.
  • Excellent computer skills and proficiency in ERP and CRM systems.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Fluency in Italian and a good understanding of English (CEFR A2 level).
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package.



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