Customer Relationship Specialist
2 settimane fa
Synergie Italia S.p.a., a leading employment agency, is seeking a Customer Relationship Specialist to fill a temporary position for a client in the Pharma sector.
The successful candidate will play a key role in supporting the Account Manager in managing customers and acting as the primary contact for customer inquiries and issues related to order management.
Key Responsibilities:
- Manage communication with customers to ensure exceptional customer experience.
- Process orders and monitor order flow to meet customer requirements.
- Collaborate with internal functions to deliver high-quality products and services.
- Promote digital transformation and improvements to enhance customer satisfaction.
- Resolve customer complaints and issues in a timely and professional manner.
Requirements:
- Bachelor's degree in a relevant field.
- Experience in a similar role, preferably in a structural context.
- Strong quality awareness and attention to detail.
- Curious approach to problem-solving with a focus on innovation and new solutions.
- Very good knowledge of English (B2/C1) and excellent communication skills.
What We Offer:
- Temporary contract - Maternity leave replacement.
- Full-time position, Monday to Friday.
- Location: SEGRATE (MI).
- Salary and benefits: Commercio – III° level - 26K.
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