Customer Relationship Specialist

2 settimane fa


Vimodrone, Lombardia, Italia Synergie Italia S.p.a. A tempo pieno

Synergie Italia S.p.a., a leading employment agency, is seeking a Customer Relationship Specialist to fill a temporary position for a client in the Pharma sector.

The successful candidate will play a key role in supporting the Account Manager in managing customers and acting as the primary contact for customer inquiries and issues related to order management.

Key Responsibilities:

  1. Manage communication with customers to ensure exceptional customer experience.
  2. Process orders and monitor order flow to meet customer requirements.
  3. Collaborate with internal functions to deliver high-quality products and services.
  4. Promote digital transformation and improvements to enhance customer satisfaction.
  5. Resolve customer complaints and issues in a timely and professional manner.

Requirements:

  1. Bachelor's degree in a relevant field.
  2. Experience in a similar role, preferably in a structural context.
  3. Strong quality awareness and attention to detail.
  4. Curious approach to problem-solving with a focus on innovation and new solutions.
  5. Very good knowledge of English (B2/C1) and excellent communication skills.

What We Offer:

  • Temporary contract - Maternity leave replacement.
  • Full-time position, Monday to Friday.
  • Location: SEGRATE (MI).
  • Salary and benefits: Commercio – III° level - 26K.


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