Technical Sales Support Specialist

2 mesi fa


Milano, Lombardia, Italia Siemens S.p.A. A tempo pieno

Transform the Future with Siemens

We are seeking a highly motivated and skilled Technical Sales Support Professional to join our team in Milan, Italy. As a key member of our Building Products BU, you will play a crucial role in supporting our sales team and driving business growth.

About the Role

  • Provide technical support to sales teams during tender and offer preparation, ensuring accurate product selection and application.
  • Act as the primary point of contact for customers and outside sales teams, handling pre- and after-sales requests via various channels.
  • Support on-site problems, configuration, commissioning, and after-sales requests, ensuring seamless customer experience.
  • Collaborate across channels and sales teams to drive sales growth and customer satisfaction.
  • Develop and maintain standardized interfaces with customers, escalating issues as needed, and fostering strong relationships within the Regional Country and Head Quarters.
  • Manage customer requirements and work closely with the sales department to identify and mitigate potential critical issues.
  • Participate in business trips to customer sites in Italy and occasionally abroad for international meetings and refresher trainings at our Head Quarters.

Requirements

  • Be under 30 years of age, in accordance with the Italian apprenticeship contract.
  • Hold a technical academic background or be a fresh graduate.
  • Proficiency in English and Italian.
  • Strong customer orientation and team player ability.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment.
  • Passion for continuous learning and growth.
  • Respect and appreciation for diversity and inclusivity.
  • Eligibility to work in Italy.

What We Offer

  • A flexible and inclusive work environment, driven by results, with hybrid and remote working options.
  • A comprehensive welfare program, including health insurance, accident insurance, and flexible benefits.
  • Opportunities for continuous learning and professional growth.
  • An inclusive team culture that values diversity and individuality.

Join Siemens and Unlock Your Potential



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