Technical Sales Support Specialist
2 mesi fa
Transform the Future with Siemens
We are seeking a highly motivated and skilled Technical Sales Support Professional to join our team in Milan, Italy. As a key member of our Building Products BU, you will play a crucial role in supporting our sales team and driving business growth.
About the Role
- Provide technical support to sales teams during tender and offer preparation, ensuring accurate product selection and application.
- Act as the primary point of contact for customers and outside sales teams, handling pre- and after-sales requests via various channels.
- Support on-site problems, configuration, commissioning, and after-sales requests, ensuring seamless customer experience.
- Collaborate across channels and sales teams to drive sales growth and customer satisfaction.
- Develop and maintain standardized interfaces with customers, escalating issues as needed, and fostering strong relationships within the Regional Country and Head Quarters.
- Manage customer requirements and work closely with the sales department to identify and mitigate potential critical issues.
- Participate in business trips to customer sites in Italy and occasionally abroad for international meetings and refresher trainings at our Head Quarters.
Requirements
- Be under 30 years of age, in accordance with the Italian apprenticeship contract.
- Hold a technical academic background or be a fresh graduate.
- Proficiency in English and Italian.
- Strong customer orientation and team player ability.
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic environment.
- Passion for continuous learning and growth.
- Respect and appreciation for diversity and inclusivity.
- Eligibility to work in Italy.
What We Offer
- A flexible and inclusive work environment, driven by results, with hybrid and remote working options.
- A comprehensive welfare program, including health insurance, accident insurance, and flexible benefits.
- Opportunities for continuous learning and professional growth.
- An inclusive team culture that values diversity and individuality.
Join Siemens and Unlock Your Potential
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