Product Performance Specialist, Milan/Rome
1 mese fa
About the Role
We are seeking an experienced Product Specialist to join our team, focusing primarily on our trains business in the Italian market. The successful candidate will spend approximately 80% of their time on train-related projects and the remaining 20% on other projects.
Key Responsibilities
• Provide suggestions on the product booking process experience from the perspective of Italian locals.
• Help the product team collect user needs and feedback, and provide first-hand local user usage scenarios.
• Work with the Trains user growth team to ensure campaign relevance to local consumers prior to launching.
• Keep track of the policy and news of the Italian market, and any marketing or product actions/data of train suppliers and competitors.
• Be sensitive to the Italian market's holidays and other hotspots, and provide insights into marketing and promotional activities.
Requirements
• Bachelor's degree in Business, Marketing, or a related field.
• 5+ years of experience in a similar role.
• Proficiency in both Italian and English.
• Proven experience in product management, product growth, or a related field.
• Deep understanding of the Italian market, particularly in the travel and trains sector.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Excellent communication and collaboration skills.
• Experience working in a multicultural environment is a plus.
What We Offer
• Extensive learning opportunities and resources to further your career.
• 32 days holidays (including 8 bank holidays); An employee referral program that rewards you for inviting friends to come to work with us.
• Annual travel benefit for activities booked through Trip.com.
• Enhanced family-friendly policies to support your family, whatever the circumstances.
• Life assurance to give you peace of mind.
• Employee well-being program: discounted gym memberships, health cash plan, enhanced sick pay, and an Employee Assistance Program.
• Trip.com embraces a flexible way of working, including a 3+2 hybrid.
• Team building activities to encourage a sense of fun and belonging.
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