Large Corporate Support Specialist

1 giorno fa


Milano, Lombardia, Italia Vodafone A tempo pieno
Job Title: Large Corporate Support Specialist

The Large Corporate Support Specialist will work in Network Operations, an international environment within a matrix organization made up of teams transversal to all countries and vertical teams.

Main Accountabilities:
  • Manage the Fixed Core Network Operation team in preventive, incidental, and planned activities.
  • Develop and implement network automation solutions to improve KPIs/SLA indicators in terms of customer satisfaction and network availability.
  • Collaborate with the Fixed Core Network Operation team to ensure top-class services to Vodafone customers.
Key Accountabilities and Decision Ownership:
  • Operate and maintain the Fixed Core Network infrastructure.
  • Manage incidents and problems to ensure full availability.
  • Support the team in reaching required cyber security targets and deploying automation instruments.
Core Competencies, Knowledge, and Experience:
  • Deep knowledge of Internet and Networking technologies at ISP/Telco level, including L3VPN/L2VPN, BRAS, CORE IMS/SIP Protocols, CPE, MPLS/ISIS/BGP Protocols, Multicast, DNS, Radius Protocol, IPv4/IPv6.
  • Deep knowledge of Cisco and Huawei routing and switching.
  • Excellent communication and relationship skills.
  • Customer-centric approach.
Must-Have Technical/Professional Qualifications:
  • Certificate/Diploma/Bachelor in Engineering/Electronics/Telecommunication.
  • 1-2 years of experience in O&M of ISP/Telco IP Transport Network.
  • Very fluent in English and Italian.
  • Network Automation/DEVOPS experience; Python knowledge is a plus.
  • Virtual Machines Environment experience is a plus.


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