Customer Service Representative
5 giorni fa
Job Title: Claims & Customer Service Associate
About the Role:
We are seeking a highly skilled Claims & Customer Service Associate to join our team at AXA Partners Italy. As a Claims & Customer Service Associate, you will be responsible for providing excellent customer service and handling claims in a timely and efficient manner.
Key Responsibilities:
- Provide good service to customers
- Achieve and surpass customer expectations
- Act as a point of reference for colleagues
- Champion and support change
- Act as a point of reference in the Manager's absence
- Demonstrate ability to analyse and interpret data
Requirements:
- Experience in a similar function or in a customer call centre
- Customer service oriented and able to work under pressure
- Competent knowledge of the MS Office applications
- High degree of responsibility, analytical and able to think 'out of the box'
- Experience in claims handling will be a plus
- English Speaker
About AXA Partners:
AXA Partners is a cross-business unit of AXA that offers a wide range of assistance services, travel insurance, and credit protection. We are a responsible company that offers a true culture of competence and diversity. Our goal is to accelerate the development of skills while providing competitive remuneration and professional development opportunities.
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