Customer Service Representative

5 giorni fa


Milano, Lombardia, Italia Axa Partners A tempo pieno

Job Title: Claims & Customer Service Associate

About the Role:

We are seeking a highly skilled Claims & Customer Service Associate to join our team at AXA Partners Italy. As a Claims & Customer Service Associate, you will be responsible for providing excellent customer service and handling claims in a timely and efficient manner.

Key Responsibilities:

  • Provide good service to customers
  • Achieve and surpass customer expectations
  • Act as a point of reference for colleagues
  • Champion and support change
  • Act as a point of reference in the Manager's absence
  • Demonstrate ability to analyse and interpret data

Requirements:

  • Experience in a similar function or in a customer call centre
  • Customer service oriented and able to work under pressure
  • Competent knowledge of the MS Office applications
  • High degree of responsibility, analytical and able to think 'out of the box'
  • Experience in claims handling will be a plus
  • English Speaker

About AXA Partners:

AXA Partners is a cross-business unit of AXA that offers a wide range of assistance services, travel insurance, and credit protection. We are a responsible company that offers a true culture of competence and diversity. Our goal is to accelerate the development of skills while providing competitive remuneration and professional development opportunities.



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