Service Solutions Specialist

1 settimana fa


Milano, Lombardia, Italia Medtronic A tempo pieno

Careers that Change Lives

We are seeking a talented Service Solutions Specialist to join our team at Medtronic. This is an exciting opportunity to sell a broad range of services within the ENT (Ear, Nose and Throat) business to hospitals, particularly biomedical engineers and purchasers.

A Day in the Life

As a Service Solutions Specialist, you will have the opportunity to build strong connections with customers and stay in touch via phone or F2F meeting to discuss and sell service agreements. You will also identify, create, and maintain opportunities in SFDC for service agreements using the opportunity dashboard and attach rate file for assets coming out of manufacturer warranty, expiring contracts, time & material activities, point of sale.

Key Responsibilities:

  • Build a strong connection with customers and stay in touch via phone or F2F meeting to discuss and sell service agreements
  • Identify, create, and maintain opportunities in SFDC for service agreements using the opportunity dashboard and attach rate file for assets coming out of manufacturer warranty, expiring contracts, time & material activities, point of sale
  • Be an active member of the Alpine and Italian sales organization by sharing proactively the service opportunities during recurring virtual or F2F meetings, creating action plan together with the District Sales Managers and Sales representatives, attending local events and meetings
  • Consultation and support for field sales representative to explore the best solution for selling service agreement at point of sales and for all financial deals
  • Support country sales team with service-related tender questions and to respond to tenders with the appropriate type of service agreement in a timely manner
  • Participate actively in all financial deals (capital/financial/operating/placement); ensure the appropriate service agreement and revenue is captured in these deals
  • Provide accurate service forecast to the leadership team and national and district sales managers
  • Connect with Inside Sales colleagues in other markets to share best practices and adopt new/efficient ways to sell services

Requirements:

  • Bachelor's or master's degree
  • Fluency in English, Italian, and German
  • Ability to prioritize and to respond in a timely manner to questions from internal and external customers
  • Flexibility, adaptability, and accuracy
  • Strong analytical skills
  • Strong verbal communication skills

We Offer:

  • Competitive salary: €60,000 - €80,000 per annum
  • Flexible working environment
  • Annual Incentive Plan % depending on company results
  • Pension scheme and group discount on healthcare insurance
  • Training possibilities via Cornerstone/Harvard Manage Monitor/Skills Lab
  • Employee Assistance Program and Recognize (our global recognition program)

Our Commitment:

We are committed to inclusion, diversity, and equity, ensuring zero barriers to opportunity within Medtronic. We believe in creating a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.



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