Service Process Innovation Specialist
1 mese fa
Job Summary
We are seeking a highly skilled Service Process Innovation Specialist to support our project management team in delivering exceptional service projects from feasibility study to go-live. The successful candidate will be responsible for communicating with HQ's and external vendors to validate solutions and provide support during project stages.
Key Responsibilities
Support the daily maintenance of service systems, data extraction, and provide advice to authorized service partners and/or their SW Houses in case of data transmission errors to SEI.
Advise service centers on local management solutions optimization, as well as deliver courses and guidelines related to cyber security.
Requirements
University Degree (BSc or MSc) in Computer Engineering or similar; 1-2 years' experience; knowledge of SQL, MySQL, relational databases, Office, data analytics, and cyber security.
Language Skills
Fluent written and spoken English; Italian mother tongue.
Additional Skills
Team work ability, good relational skills, passion for technology, pro-activity, and ability to learn on the job.
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