Service Process Innovation Specialist

7 giorni fa


Milano, Lombardia, Italia SAMSUNG A tempo pieno

Company Overview


Samsung is a global leader in technology and innovation, dedicated to delivering exceptional products and services to customers worldwide.



About the Role


We are seeking an experienced Technology Service Development Lead to join our team, supporting the development of innovative service systems from feasibility studies to go-live and beyond. As a key member of our project management team, you will work closely with stakeholders to validate solutions and provide guidance on the development of service systems.



Job Description


The successful candidate will be responsible for supporting daily maintenance of service systems, data extraction, and providing expert advice to authorized service partners and vendors. You will also collaborate with service centers to optimize local management solutions and develop training programs related to cyber security.



Key Skills and Qualifications



  • Bachelor's or Master's degree in Computer Science
  • Proficiency in SQL, MySQL, and relational databases (MariaDB, PostgreSQL)
  • Excellent skills in Office applications
  • Familiarity with data analytics tools (Power BI, Qlik, Tableau) and cyber security principles
  • Ability to develop Web Services using XML and JSON
  • Fluency in English, both written and spoken, and proficiency in Italian as a native language


Languages



  • English - fluent written and spoken
  • Italian - native language


Additional Skills



  • Strong teamwork and communication skills
  • Passion for technology and problem-solving attitude
  • Pro-activity and ability to learn quickly
  • Curiosity for new technologies and ability to identify opportunities for growth


Salary and Benefits


As a highly competitive employer, Samsung offers an attractive salary package ranging from 60,000 to 80,000 EUR per year, depending on experience, plus a range of benefits including comprehensive health insurance, retirement plans, and paid time off.



Join Our Team


If you are passionate about innovation and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to be considered for this challenging role.



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