Technical Support Specialist for Railway Signalling Systems
3 giorni fa
We are seeking a highly skilled Technical Support Specialist to join our team in Alstom. As a key member of our Services Signalling Business Unit, you will provide technical support to maintenance activities on Trackside signalling products.
About the RoleThis is an exciting opportunity for a motivated individual to work with our global service maintenance contracts and manage warranty obligations on projects within the scope of Alstom Ferroviaria SpA.
Main Responsibilities- Perform on-site preventive/corrective maintenance, verifications, repair/settings;
- Provide technical remote support, instruction, troubleshooting, and assistance to customers;
- Plan, prepare, and/or instruct external training programs as required;
- Write technical reports, plan service stock materials, and support bid teams for service quotations;
- Ensure strong EHS mindset in all situations to assure Alstom and Country safety standards;
- Collect customer feedback to improve products and meet customer needs;
- Define and implement Maintenance and technical assistance plans;
- Support Service organization in defining maintenance strategy in tenders and offers;
- Collaborate with product engineering teams in Return of Experiences, maintainability requirements, and review/enhancement of maintenance manuals.
- Bachelor's degree or Technical High School Diploma in Mechatronic or Mechanical/Electrotechnical with experience;
- Knowledge of electronic design principles and methodology;
- Basic knowledge of common operating systems;
- MS Office knowledge and Autocad proficiency;
- Capability to interpret mechanics/electrics drawings and schemes;
- Capability to use test tools (oscilloscope, multimeter, etc...);
- Knowledge of railways signalling systems and principles is a plus;
- Drive License to drive company cars.
You will be part of a truly global community of over 36,300 people dedicated to solving real-world mobility challenges. Our agile, inclusive, and responsible culture offers excellent opportunities for growth, learning, and advancement in your career.
CompensationThe estimated salary for this position is $80,000 - $110,000 per year, depending on location and experience.
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