Maintenance Technical Support Specialist

1 mese fa


Florence, Toscana, Italia ALSTOM Gruppe A tempo pieno
Maintenance Technical Support Specialist

Alstom is a leading global provider of innovative transportation solutions. We are seeking a skilled Maintenance Technical Support Specialist to join our team.

Key Responsibilities:

  • Provide technical support to maintenance activities on Trackside signalling products operated by Alstom customers.
  • Manage warranty obligations on projects in the scope of Alstom Ferroviaria SpA.
  • Collaborate with internal teams, including System and Product Architects, PM, Supply Chain, Manufacturing, Industrialization, Industrial Quality, and Installation.
  • Develop and implement maintenance and technical assistance plans.
  • Support the Service organization in defining maintenance strategies for tenders and offers.
  • Cooperate with product engineering teams to review and enhance maintenance manuals.

Requirements:

  • Bachelor's degree or Technical High School Diploma in Mechatronic or Mechanical/Electrotechnical with experience.
  • Knowledge of electronic design principles and methodology.
  • Basic knowledge of common operating systems.
  • MS Office knowledge and Autocad proficiency.
  • Capability to interpret mechanics/electrics drawings and schemes.
  • Capability to use test tools (oscilloscope, multimeter, etc...).
  • Knowledge of railways signalling systems and principles is a plus.
  • Drive License is necessary to drive company cars.
  • Capability to perform analysis and relate information from different contexts.
  • Capability to work in team and attitude to problem solving.
  • Capability to work in stress and urgency conditions.

Language Skills:

  • Italian: excellent level written and spoken.
  • English: good level written and spoken.

Alstom is an agile, inclusive, and responsible company where diverse people are offered excellent opportunities to grow, learn, and advance in their careers. We value and respect our employees as individuals and are committed to encouraging them to reach their full potential.



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