Technical Customer Support Specialist

2 settimane fa


Florence, Toscana, Italia DailyStaffWorks Germany A tempo pieno

We are currently seeking a highly skilled Technical Customer Support Specialist to join our team at DailyStaffWorks Germany. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Deliver outstanding technical support to customers via phone and email
  • 4 weeks of paid training to ensure a smooth onboarding process
  • Troubleshoot and resolve technical issues related to products or services
  • Escalate complex cases to specialized teams when necessary
  • Provide timely and accurate solutions to maintain customer satisfaction

Requirements:

  • Italian Language: C1 level or higher (written and spoken)
  • English Language: B2 level (training provided in English)
  • Relocation to Athens, Greece
  • Strong computer skills and the ability to handle technical queries
  • Experience in customer support or a technical role is preferred but not required

Benefits:

  • €1045 base salary with a €200 monthly performance bonus
  • Relocation package to Greece, including flight tickets, hotel accommodation, and assistance in finding an apartment
  • Competitive monthly salary + 2 extra salaries per year
  • Health insurance
  • Opportunity to work in a global environment with a leading brand
  • Relocation assistance to help you settle into Athens


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