Customer Support Specialist for Social Media in Lisbon

4 settimane fa


Florence, Toscana, Italia Atlean World A tempo pieno
Job Opportunity in Lisbon

We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Lisbon. As a key member of our social media support team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our users.

Key Responsibilities:

  • Assist customers via email, chat, and phone calls
  • Develop and maintain product expertise
  • Provide troubleshooting and problem-solving skills
  • Collaborate with the team to achieve goals and objectives

Requirements:

  • Native level of written and verbal communication skills in Italian
  • Excellent communication and interpersonal skills
  • Experience in Customer Support
  • Good computer skills

What We Offer:

  • Competitive salary: €1,040 - €1,366 per month
  • Relocation package: flight expenses, accommodation, and airport pick-up
  • Private health insurance
  • Meal vouchers, holiday and Christmas allowance

How to Apply:

Send your CV in English to us, and we will contact you for an initial discussion. The recruitment process includes an initial contact, video interview, online tests, and a final interview with our client.



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