Customer Support Specialist for Social Media in Lisbon
4 settimane fa
We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Lisbon. As a key member of our social media support team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our users.
Key Responsibilities:
- Assist customers via email, chat, and phone calls
- Develop and maintain product expertise
- Provide troubleshooting and problem-solving skills
- Collaborate with the team to achieve goals and objectives
Requirements:
- Native level of written and verbal communication skills in Italian
- Excellent communication and interpersonal skills
- Experience in Customer Support
- Good computer skills
What We Offer:
- Competitive salary: €1,040 - €1,366 per month
- Relocation package: flight expenses, accommodation, and airport pick-up
- Private health insurance
- Meal vouchers, holiday and Christmas allowance
How to Apply:
Send your CV in English to us, and we will contact you for an initial discussion. The recruitment process includes an initial contact, video interview, online tests, and a final interview with our client.
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