Customer Support Specialist
2 settimane fa
At Kaleo Career, we are seeking a dedicated and passionate Customer Support Specialist to join our team in Florence, Italy. As a key member of our support team, you will play a crucial role in ensuring customer satisfaction, supporting the reseller and distributor network, and actively engaging with our community.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide clear and concise support to customers. You will be responsible for resolving customer inquiries, troubleshooting issues, and documenting interactions to continually improve our service.
In this role, you will also have the opportunity to work closely with our product team to identify and prioritize urgent issues, and collaborate with resellers and distributors to ensure effective communication and support.
If you have a passion for music and a strong commitment to customer satisfaction, this could be the perfect role for you. We offer a competitive salary, opportunities for professional development and career growth, and a dynamic and inclusive work environment.
Our ideal candidate will have:
- Excellent knowledge of both English and Italian, written and spoken
- Strong communication skills, both written and verbal
- Excellent problem-solving skills and a customer-focused mindset
- Experience with Zendesk or other customer support management tools
- Technical skills or familiarity with music playback software
-
Project Support Specialist
3 settimane fa
Florence, Toscana, Italia Software & Support Media Gmbh A tempo pienoJob Description:As a Project Support Specialist at Software & Support Media Gmbh, you will be responsible for reviewing and assessing information received from inquiries to order necessary materials for project initiation. You will identify customer requirements indicated in contractual technical specifications and ensure their implementation. Additionally,...
-
Technical Customer Support Specialist
2 settimane fa
Florence, Toscana, Italia DailyStaffWorks Germany A tempo pienoWe are currently seeking a highly skilled Technical Customer Support Specialist to join our team at DailyStaffWorks Germany. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.Key Responsibilities:Deliver outstanding technical support to customers via phone...
-
Italian Customer Support Specialist For Social Media
2 settimane fa
Florence, Toscana, Italia CBTALENTS A tempo pienoJob Title: Italian Customer Support Specialist For Social MediaAbout the Role:We are seeking an experienced customer support specialist to join our team at CBTALENTS. As a customer support specialist, you will be responsible for assisting clients with social media advertising inquiries and ensuring they have a seamless experience using our...
-
Customer Support Specialist for Social Media in Lisbon
3 settimane fa
Florence, Toscana, Italia Atlean World A tempo pienoJob Opportunity in LisbonWe are seeking a highly skilled and motivated Customer Support Specialist to join our team in Lisbon. As a key member of our social media support team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our users.Key Responsibilities:Assist...
-
Desktop Support Specialist
2 settimane fa
Florence, Toscana, Italia Euc Techs A tempo pienoJob Title: IT Support Specialist / Desktop Support SpecialistCountry: ItalyDuration: Minimum 12 MonthsJob Description:Provide day-to-day local/remote desktop support and receive inbound calls.Answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.Facilitate...
-
Desktop Support Specialist
2 settimane fa
Florence, Toscana, Italia Euc Techs A tempo pienoJob Title: Desktop Support SpecialistCountry: ItalyDuration: 12 MonthsJob Description:As a Desktop Support Specialist, you will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. You will...
-
Florence, Toscana, Italia Patrique Mercier Recruitment A tempo pienoPatrique Mercier Recruitment is excited to offer a unique opportunity for an Italian-speaking customer support professional to work in Greece with a comprehensive relocation package.This role involves providing top-notch customer support in Italian to clients, troubleshooting issues, and ensuring a seamless service experience. Strong communication skills and...
-
IT Support Specialist
4 settimane fa
Florence, Toscana, Italia Nityo Infotech A tempo pienoJob Title: IT Application Support SpecialistLocation: Remote (Florence, KY)Job Description:The IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests, and bug resolution. This role will work closely with the IT Support, Database, and Application Development teams to identify bugs and...
-
Customer Service Specialist
2 settimane fa
Florence, Toscana, Italia Faac Technologies A tempo pienoJob Title: Customer Service Specialist - Order ProcessingAbout the Role:The Customer Service Specialist - Order Processing will be responsible for entering orders received from customers/subsidiaries via standard PO or Configurator, planning the production of the required equipment, and monitoring the progress of the production of orders for which they are...
-
Specialista in Supporto Direzionale
1 settimana fa
Florence, Toscana, Italia Gi Group SpA Filiale di Firenze Pertini A tempo pienoLa Gi Group SpA Filiale di Firenze Pertini, multinazionale del lavoro italiana, valorizza le esperienze e le competenze dei candidati in ambito Accounting, Sales, Marketing, HR, Legal, Purchasing e Management Amministrativo. Scheda del Lavoro Titolo: Specialista in Supporto Direzionale Categoria Professionale: Categoria A1 Descrizione del Lavoro...
-
Digital Customer Intelligence Specialist
4 settimane fa
Florence, Toscana, Italia Giunti Psychometrics A tempo pienoJob Title: Digital Customer Intelligence SpecialistGiunti Psychometrics is a leading European company in psychological assessment and associated services. Our vision is to deliver scientific knowledge for the development and well-being of people and organizations.We are looking for a Digital Customer Intelligence Specialist to help us attract new customers...
-
Digital Customer Intelligence Specialist
4 settimane fa
Florence, Toscana, Italia Giunti Psychometrics A tempo pienoJob Title: Digital Customer Intelligence SpecialistWe are seeking a highly skilled Digital Customer Intelligence Specialist to join our team at Giunti Psychometrics. As a key member of our online sales team, you will be responsible for accelerating online sales, improving conversion rates, and enhancing customer retention.Main Responsibilities:Agency and...
-
Customer Service Specialist
4 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoItalian Hospitality CollectionWe are seeking a highly skilled Customer Service Specialist to join our team in Florence, Italy.About the RoleThis is an exciting opportunity to work for a 5-star hotel in the heart of Florence. As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional...
-
Customer Service Specialist
4 settimane fa
Florence, Toscana, Italia Faac group A tempo pienoFAAC Technologies, a global leader in access automation, parking systems, and access control, is seeking a highly skilled Customer Service Specialist - Order Processing to join our team.Key Responsibilities: Enter orders received from customers/subsidiaries via standard PO or Configurator; Plan the production of required equipment; Monitor the progress of...
-
Customer Service Specialist
4 settimane fa
Florence, Toscana, Italia Faac group A tempo pienoFAAC Technologies, a global leader in access automation, parking systems, and access control, is seeking a highly skilled Customer Service Specialist - Order Processing to join our team.Key Responsibilities:• Enter orders received from customers/subsidiaries via standard PO or Configurator;• Plan the production of required equipment;• Monitor the...
-
Maintenance Technical Support Specialist
4 settimane fa
Florence, Toscana, Italia Alstom A tempo pienoWe are seeking a skilled Maintenance Technical Support Specialist to join our team at Alstom Ferroviaria SpA. The successful candidate will provide technical support to maintenance activities on Trackside signalling products operated by our domestic and international Customers.The role includes responsibility for being the technical Customer interface in...
-
Digital Customer Intelligence Specialist
3 settimane fa
Florence, Toscana, Italia Giunti Psychometrics A tempo pienoJob Title: Digital Customer Intelligence SpecialistAbout the Role:We are seeking a highly skilled Digital Customer Intelligence Specialist to join our team at Giunti Psychometrics. As a key member of our online sales team, you will be responsible for developing and implementing digital acquisition strategies to attract new customers and improve conversion,...
-
Academic Support Specialist
4 settimane fa
Florence, Toscana, Italia KCTCS A tempo pienoJob Summary:We are seeking a highly motivated and experienced Academic Support Specialist to join our team at Gateway Community and Technical College. As an Academic Support Specialist, you will work closely with students to provide academic support and guidance, helping them to achieve their academic goals.Key Responsibilities:Provide individualized...
-
Customer Service Specialist
3 settimane fa
Florence, Toscana, Italia Faac group A tempo pienoFAAC Technologies, a global leader in access automation, parking systems, and access control, is seeking a skilled Customer Service Specialist for Order Processing. With a presence in 29 countries and over 3,600 employees worldwide, we offer a dynamic and challenging work environment.Key Responsibilities:• Process customer orders received via standard PO...
-
Specialista di Supporto Tecnico per la Musica
2 settimane fa
Florence, Toscana, Italia Kaleo Career A tempo pienoDescrizione della Posizione:La nostra azienda "Kaleo Career" è alla ricerca di un Specialista di Supporto Tecnico per la Musica che possa unirsi al nostro team e contribuire a garantire la soddisfazione dei nostri clienti. Il Specialista di Supporto Tecnico per la Musica sarà responsabile di fornire assistenza tecnica ai nostri clienti, rispondendo alle...