Technical Support Specialist

1 mese fa


Florence, Toscana, Italia ALSTOM A tempo pieno
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team at Alstom. As a key member of our Services Signalling Business Unit, you will provide technical support to maintenance activities on Trackside signalling products operated by our domestic and international customers.

Key Responsibilities:

  • Perform on-site preventive/corrective maintenance, verifications, repair/settings;
  • Provide technical remote support to customers, including instruction, troubleshooting, and assistance;
  • Plan, prepare, and/or instruct external training programs to deliver product knowledge in area of specialization;
  • Write technical reports, plan service stock materials, and support bid team for service quotations;
  • Ensure strong EHS mindset in all situations to assure Alstom and Country safety standards.

Requirements:

  • Bachelor's degree or Technical High School Diploma in Mechatronic or Mechanical/Electrotechnical with experience;
  • Knowledge of electronic design principles and methodology;
  • Basic knowledge of common operating systems;
  • MS Office knowledge and Autocad proficiency;
  • Capability to interpret mechanics/electrics drawings and schemes;
  • Capability to use test tools (oscilloscope, multimeter, etc.).

Language Requirements:

  • Italian: excellent level written and spoken;
  • English: good level written and spoken.

We offer a dynamic and inclusive work environment where you can grow and develop your skills. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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