Technical Support Specialist
1 mese fa
We are seeking a highly skilled Technical Support Specialist to join our team at Alstom. As a key member of our Services Signalling Business Unit, you will provide technical support to maintenance activities on Trackside signalling products operated by our domestic and international customers.
Key Responsibilities:
- Perform on-site preventive/corrective maintenance, verifications, repair/settings;
- Provide technical remote support to customers, including instruction, troubleshooting, and assistance;
- Plan, prepare, and/or instruct external training programs to deliver product knowledge in area of specialization;
- Write technical reports, plan service stock materials, and support bid team for service quotations;
- Ensure strong EHS mindset in all situations to assure Alstom and Country safety standards.
Requirements:
- Bachelor's degree or Technical High School Diploma in Mechatronic or Mechanical/Electrotechnical with experience;
- Knowledge of electronic design principles and methodology;
- Basic knowledge of common operating systems;
- MS Office knowledge and Autocad proficiency;
- Capability to interpret mechanics/electrics drawings and schemes;
- Capability to use test tools (oscilloscope, multimeter, etc.).
Language Requirements:
- Italian: excellent level written and spoken;
- English: good level written and spoken.
We offer a dynamic and inclusive work environment where you can grow and develop your skills. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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