Technical Support Professional
6 giorni fa
Nityo Infotech Corporation is seeking a highly skilled Technical Support Professional to join our team. This full-time position is based in Remote (Florence, KY) with occasional travel required.
Salary and BenefitsThe estimated annual salary for this position is approximately $60,000 - $80,000, depending on experience.
Job ResponsibilitiesWe are looking for an individual who can provide first-level technical support, maintenance, and troubleshooting for hardware and software in a Microsoft Windows environment. Key responsibilities include:
- Investigating and resolving application issues, feature requests, and bug resolution
- Working closely with the IT Support, Database, and Application Development teams
- Identifying bugs and opportunities for improvement in existing applications
- Communicating clearly with the Application Development team
To be successful in this role, you will need:
- Minimum 1-3 years of application development support experience
- Bachelor's Degree in computer science/information technology or related field
- Solid working knowledge of mobile OS platforms (iOS, Android)
- Excellent verbal and written communication skills
- Experience working in a team
- Mobile Device Management and troubleshooting experience
Nityo Infotech Corporation is an equal opportunity employer. All applicants will be considered confidentially according to EEO guidelines.
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