Technical Support Professional

6 giorni fa


Florence, Toscana, Italia Nityo Infotech Corporation A tempo pieno
Job Overview

Nityo Infotech Corporation is seeking a highly skilled Technical Support Professional to join our team. This full-time position is based in Remote (Florence, KY) with occasional travel required.

Salary and Benefits

The estimated annual salary for this position is approximately $60,000 - $80,000, depending on experience.

Job Responsibilities

We are looking for an individual who can provide first-level technical support, maintenance, and troubleshooting for hardware and software in a Microsoft Windows environment. Key responsibilities include:

  • Investigating and resolving application issues, feature requests, and bug resolution
  • Working closely with the IT Support, Database, and Application Development teams
  • Identifying bugs and opportunities for improvement in existing applications
  • Communicating clearly with the Application Development team
Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 1-3 years of application development support experience
  • Bachelor's Degree in computer science/information technology or related field
  • Solid working knowledge of mobile OS platforms (iOS, Android)
  • Excellent verbal and written communication skills
  • Experience working in a team
  • Mobile Device Management and troubleshooting experience
Additional Information

Nityo Infotech Corporation is an equal opportunity employer. All applicants will be considered confidentially according to EEO guidelines.



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