Logistics Customer Service Specialist

3 settimane fa


Siziano, Lombardia, Italia Kuehne+Nagel A tempo pieno
Your Role

The Contract Logistics Customer Service Specialist will be responsible for ensuring the efficiency of the order fulfillment process and the logistics management of goods with a view to achieve the highest level of customer satisfaction.

Your Responsibilities

• Manage receipt and preparation of orders, and supervise the activities of the pharmaceutical logistics center

• Utilize the internal WMS for routine activities

• Manage complaints and disputes with in-depth analysis and definition of improvement actions

• Operate in compliance with received directives, approved plans, company and group policies and procedures

• Ensure regularity, quality, and timing of activities necessary to carry out the fulfillment of orders and delivery of goods

Your Skills and Experiences

• Experience in multi-customer logistics in the pharmaceutical sector

• Time planning and resource allocation

• Flexibility and team working

• Driver license and fluency in Italian

• Intermediate English language skills

Benefits

Kuehne+Nagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized. We strive to provide you and your loved ones with a first-class benefits experience, focused on supporting your physical, financial, and emotional wellbeing. Our benefits include accidental coverage, extra medical insurance, and access to fitness programs.



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