Logistics Customer Service Specialist
3 settimane fa
The Contract Logistics Customer Service Specialist will be responsible for ensuring the efficiency of the order fulfillment process and the logistics management of goods with a view to achieve the highest level of customer satisfaction.
Your Responsibilities
• Manage receipt and preparation of orders, and supervise the activities of the pharmaceutical logistics center
• Utilize the internal WMS for routine activities
• Manage complaints and disputes with in-depth analysis and definition of improvement actions
• Operate in compliance with received directives, approved plans, company and group policies and procedures
• Ensure regularity, quality, and timing of activities necessary to carry out the fulfillment of orders and delivery of goods
Your Skills and Experiences
• Experience in multi-customer logistics in the pharmaceutical sector
• Time planning and resource allocation
• Flexibility and team working
• Driver license and fluency in Italian
• Intermediate English language skills
Benefits
Kuehne+Nagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized. We strive to provide you and your loved ones with a first-class benefits experience, focused on supporting your physical, financial, and emotional wellbeing. Our benefits include accidental coverage, extra medical insurance, and access to fitness programs.
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