Junior Operations Specialist
2 giorni fa
Cerchi un'opportunità stimolante nel settore viaggi in un ambiente giovanile, internazionale e dinamico? Randstad Italia è alla ricerca di un Junior Customer Care per un'azienda leader nel settore viaggi.
Job SummaryTi occuperai di fornire assistenza ai passeggeri che subiscono disagi dovuti a ritardi o cancellazioni da parte delle compagnie aeree o ferroviarie. Il tuo ruolo sarà fondamentale per garantire un'esperienza positiva ai clienti in situazioni di stress.
Responsibilities- Gestire il traffico entrante
- Mediare con le compagnie aeree e ferroviarie per cercare la soluzione migliore
- Gestire le richieste di rimborso e di reindirizzamento
- Risolvere i problemi dei clienti in modo efficiente e professionale
- Collaborare con i team interni per garantire un'esperienza cliente ottimale
- Sede di lavoro: Milano - fermata M1 Bonola
- Si offre: Contratto iniziale a tempo determinato 6 mesi
- Orario di lavoro: 40 h settimanali, Full Time su tre turni, anche notturno
- Benefit: buoni pasto
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