Hospitality Sector Operations Manager

1 giorno fa


Roma, Lazio, Italia Wantedinrome A tempo pieno

We are looking for a dynamic and competent individual to fill the position of Operations Manager in our Rome-based hospitality sector.

**Job Overview:**

As an Operations Manager, you will be responsible for managing day-to-day operations, ensuring seamless guest experiences, and maintaining high standards of quality. Your primary goal will be to provide exceptional service while maximizing efficiency and productivity.

**Key Responsibilities:**

  • Manage cleaning staff and their shifts to ensure timely and effective services
  • Respond promptly to tourist messages and resolve any issues or concerns
  • Coordinate with team members to achieve set goals and objectives
  • Analyze data and statistics to identify trends and areas for improvement
  • Develop and implement strategies to enhance guest satisfaction and loyalty

**Requirements:**

  • Age between 25 and 35 years
  • At least one year of experience in the hospitality sector, preferably in vacation rentals and guesthouses
  • Fluent knowledge of Italian and English; knowledge of Spanish is an advantage
  • Intermediate to advanced knowledge of Excel and/or Google Sheets
  • Basic experience with at least one channel manager (preferably Krossbooking)
  • Self-management and excellent organization skills

**Benefits:**

  • Monthly salary of €1200 net
  • Two days off per week (not Saturday and Sunday)
  • Flexible working hours, allowing for smart working and occasional visits to apartments
  • Possibility of having other jobs, provided expected results are guaranteed, availability is ensured, and other employers do not prohibit the use of mobile devices

**Working Environment:**

We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about providing exceptional guest experiences, and we're looking for like-minded individuals to join us on this journey.

**Location:**

Rome, Italy

**Language:**

English



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