Spare Parts Coordinator

6 giorni fa


Parma, Emilia-Romagna, Italia FORTNA A tempo pieno

About FORTNA

FORTNA is a leading provider of supply chain solutions, partnering with top brands to optimize their distribution operations. Our expertise lies in designing and delivering innovative software-powered solutions that streamline order fulfillment and last-mile delivery.

Job Description

The Spare Parts Coordinator will play a crucial role in managing spare parts orders from both the Network and online systems. Reporting directly to the LPS Management, this individual will be responsible for:

Main Responsibilities

  • Order processing: Receive, process, and manage spare parts orders to ensure completeness and accuracy.
  • Logistics coordination: Collaborate with the logistics team to ensure timely and efficient delivery of spare parts to recipients.
  • Supplier communication: Establish and maintain relationships with spare parts suppliers to ensure product availability and quality, as well as negotiate pricing and delivery issues.
  • Inventory management: Monitor spare parts inventory levels to avoid shortages or excess, ensuring adequate quantities are available to meet demand.
  • Customer assistance: Provide support and assistance to customers regarding spare parts orders, addressing their inquiries and resolving any issues or complaints promptly and effectively.
  • Reporting and analysis: Generate periodic reports on order status, inventory, and Service/Aftersales team performance, as well as conduct analysis to identify areas for improvement and process optimization.
  • Regulatory compliance: Ensure all activities comply with industry regulations and regulations, including those related to safety and data management.

Requirements

  • At least three years of experience in a similar role.
  • Good knowledge of the English language and a second language.
  • Proficiency in Excel and main computer tools.
  • Knowledge of ERP systems.
  • Strong teamwork, dynamism, flexibility, organization, and planning skills.

About the Role

This is a challenging and varied function that requires coordination, organization, and improvement. You will work in an enthusiastic and driven team of colleagues in an informal and flexible organization. FORTNA is a fast-growing organization with various career opportunities.



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