Field Service Technician

3 settimane fa

Roma, Lazio, Italia Flowserve Corporation A tempo pieno
Job Title: Field Service Technician

Flowserve Corporation is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for coordinating and attending troubleshooting and repairs of Flowserve and non-Flowserve valve-actuator-positioner products for customers in various industries.

Key Responsibilities:
  • Coordinate with Commercial Team, Major manufacturing plants, Engineering/Quality departments, QRCs, and CSCs to resolve customer issues.
  • Train Field Service Technicians at CSCs and create a pool of resources available to customers outside of their region.
  • Perform TAR tracking, planning, site walks, inventory assessment, identifying bad actors, automation services, and related retrofit/changeout/upgrade/re-instrumentation.
  • Monitor opportunities and participate in TAR activities onsite or at QRCs as required.
  • Plan repair and installation of equipment, oversee start-up, conduct maintenance, and monitor product performance at customer locations.
  • Communicate with customers, Flowserve's Field Service and/or Service Engineering Team to ensure products operate at peak performance.
Requirements:
  • Technical High School (HTL) and/or Bachelor in engineering or similar.
  • 3-5 years of experience in assembly, test, trouble shooting of valve-actuator-positioner product lines.
  • Proficient in factory testing requirements for valves, actuators, and positioners, including testing software and troubleshooting of digital products.
  • Autonomous, extensive travel, both domestic and international.
  • Excellent documentation skills regarding service reports and other documentation using AMP.
  • Clear, accurate, and professional verbal and written communication.
  • Able to work well without supervision and interface well with customers, presenting a positive perception of the company.
  • Proficient computer skills for accessing and navigating systems, including Flowforce, AMP, Oracle, SAP, IGS (Villach), P NXT, Valquo (Villach), Windchill, Valvesight, LMS, PMP, ISOquest, SharePoint, FlexDash, MS-Excel, Word, Outlook, Teams, etc.
  • Willingness to have/get the necessary immunization, vaccinations, and medicine for international travel.
  • Independently organize travel, rental car, flight, hotel, and related site access/permits.
  • Fluent Italian and English.
What We Offer:
  • Friendly multicultural environment and team events.
  • Life, accident, and health insurance.
  • Cafeteria Package.
  • Career development and training opportunities.

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