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Field Service Technician

2 mesi fa


Roma, Lazio, Italia IBA A tempo pieno
About the Mission

The mission of the IBA Field Service Team is to ensure the optimal performance and reliability of IBA's Cyclotron equipment and systems used in Proton Therapy, an advanced form of Cancer treatment. This customer-facing role is an exciting opportunity to become part of a global team of specialist technicians who work together with our engineers to help fight cancer.

We aim to deliver a high-quality, well-maintained product that meets the highest standards of quality, performance, and customer satisfaction.

At IBA, we believe in a collaborative approach, One Team, One Mission, to make a positive impact in the world.

As a Field Service Technician, you will be part of a dynamic team that is committed to delivering exceptional results and making a difference in the lives of patients.

Key Responsibilities
  1. Plan and execute Preventive Maintenance missions to the highest standards in line with the maintenance schedule.
  2. Execute both mechanical and electrical maintenance tasks ensuring the highest levels of safety and quality.
  3. Deliver detailed reports to colleagues and customers.
  4. Repair and debug subsystems following documented procedures.
  5. Test equipment/systems according to specifications following documented procedures.
  6. Support our Field Service Teams in North America and Asia when required.
  7. Support Engineers during Corrective Maintenance and Emergency missions.
  8. Support R&D developments both on-site and at our assembly halls in Belgium.
  9. Support Clinical Operations on our Proton Therapy sites.
Requirements
  1. Qualifications in electro-mechanical engineering or equivalent experience.
  2. Previous experience in the maintenance of mechanical, electronic, and electrical systems.
  3. Good mastery of English, both in writing and speaking is required.

Additional positives

  1. Experience with vacuum, cooling, or ionizing radiation.
  2. A valid driving license.
  3. You live within a reasonable distance from an international airport.
  4. A valid passport.

Personal Qualities

  1. Driven, proactive, and a hands-on professional.
  2. Able to autonomously organize your work and eager to take initiatives.
  3. A team player with very good communication skills.
  4. Willing to travel up to 50% of your time primarily at weekends.
  5. Willing to work on shifts (night shift is also possible).