Field Service Engineer Italy

3 settimane fa


Cassina de' Pecchi, Lombardia, Italia Cytiva A tempo pieno
About Cytiva

Cytiva is a leading provider of innovative solutions for the life sciences industry. Our mission is to advance future therapies from discovery to delivery.

We are committed to creating a better, more sustainable workforce and recognize the benefits of flexible, remote working arrangements for eligible roles.

Job Summary

We are seeking a highly skilled Field Service Engineer to join our Biotechnology Integrated Solutions – Equipment Services team based in Italy. As a Field Service Engineer, you will be responsible for installing and qualifying equipment, performing preventative maintenance, calibration, troubleshooting, and repairs, as well as promoting service contracts and identifying opportunities to drive business growth.

Key Responsibilities
  • Represent Cytiva to clients and plan and execute service activities at customer sites
  • Manage own stock and work orders, and participate in sales opportunities to promote and implement revenue programs
  • Collaborate with cross-functional teams to ensure seamless delivery of services and solutions
  • Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions
Requirements
  • Education: Bachelor's degree in Biomedical Engineering, Electrical Engineering, Computer Science, or equivalent field
  • Minimum 2 years of experience in a similar position, with a strong background in mechanical and electrical skills, and experience with troubleshooting
  • Excellent communication and interpersonal skills, with the ability to work effectively in a remote environment
  • Ability to travel 70% of the time, with overnight stays within the territory
Preferred Qualifications
  • Previous experience in the biopharma or biotechnology industry, with knowledge of computers, networks, and databases
  • Fluency in English, with the ability to communicate effectively with customers and colleagues

Cytiva is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from discrimination and harassment.



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