Order Management Specialist
2 settimane fa
Position Summary
As a key member of the Samsung team, you will be responsible for providing exceptional customer care and order management support. Your focus will be on specific products, customers, and activities assigned to you.Key Responsibilities
- Orders Process: Manage orders requisites, enter, check, maintain, and process orders to meet targets.
- Support: Provide back office support, system settings, data updates, and price grids uploads.
- Monitoring: Ensure data correctness, activity progress, and deadlines of assigned activities.
- Reporting: Update data and reports (e.g., daily progress, weekly sales).
- Communication: Collaborate with colleagues, other departments, agents, and customers.
- Collaboration: Work with other colleagues and departments (e.g., SCM, Sales, Credit, Logistics).
Requirements
- Education: Bachelor's degree.
- Computer Knowledge: Proficient in Microsoft Office, with a focus on Excel.
- Language Knowledge: Excellent written and spoken English skills.
- Travel: Not applicable.
- Others: Not applicable.
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