Order Management Specialist
4 giorni fa
Job Summary
We are seeking a highly organized and detail-oriented Order Management Specialist to join our team at Samsung. In this role, you will be responsible for managing orders, providing exceptional customer care, and collaborating with cross-functional teams to drive business results.
Key Responsibilities
- Process orders efficiently and accurately, ensuring timely delivery and customer satisfaction
- Provide proactive support to customers, addressing their inquiries and concerns in a professional and courteous manner
- Collaborate with internal teams, including sales, logistics, and customer service, to resolve issues and improve overall customer experience
- Monitor and analyze order data to identify trends and areas for improvement
- Develop and maintain accurate records and reports to track order progress and customer interactions
Requirements
- Bachelor's degree in a related field, such as business administration or supply chain management
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Proficiency in Microsoft Office, particularly Excel, and ability to learn new software applications quickly
- Good written and spoken English language skills
What We Offer
As a valued member of our team, you will have the opportunity to work with a dynamic and innovative company, contributing to the success of our customers and the growth of our business. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.
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