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Order Support Specialist

2 mesi fa

Milano, Lombardia, Italia SAMSUNG A tempo pieno

Job Summary

Samsung is seeking a highly skilled Order Desk Support professional to join our team. As an Order Desk Support, you will be responsible for managing orders, providing exceptional customer care, and ensuring timely and accurate order processing.

Key Responsibilities

  • Manage orders from receipt to delivery, ensuring accuracy and timeliness.
  • Provide top-notch customer care, responding to customer inquiries and resolving issues promptly.
  • Collaborate with internal teams to ensure seamless order processing and customer satisfaction.
  • Monitor order progress, identifying and resolving any issues that may impact customer satisfaction.
  • Develop and maintain strong relationships with customers, colleagues, and other stakeholders.

Requirements

  • Bachelor's degree in a relevant field.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.

What We Offer

Samsung offers a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.