Customer Order Management Specialist
6 giorni fa
Position Overview
This role focuses on managing orders and providing customer support, specifically tailored to designated products, clients, and assigned tasks.Key Responsibilities
Order Processing: Overseeing order requirements, entering orders, ensuring accuracy, and processing them in alignment with established targets. Administrative Support: Offering back-office assistance, configuring system settings, updating data, and uploading pricing structures. Oversight: Ensuring data integrity, tracking activity progress, and adhering to deadlines for assigned tasks. Reporting: Regularly updating data and generating reports (e.g., daily progress updates, weekly sales summaries). Communication: Engaging with colleagues, various departments, agents, and customers to facilitate smooth operations. Team Collaboration: Working closely with other teams and departments, such as Supply Chain Management, Sales, Credit, and Logistics.Required Skills and Qualifications
Educational Background: A Bachelor's degree is required.
Technical Skills: Proficient in Microsoft Office, particularly Excel.
Language Proficiency: Strong written and verbal communication skills in English.
Travel Requirements: Not applicable.
Additional Information: Not applicable.
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