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Help Desk Support Specialist

2 mesi fa

Milano, Lombardia, Italia Adecco Italia A tempo pieno
Job Title: Help Desk Support

Adecco Credit & Banking is seeking a skilled Help Desk Support professional to join their Italian Branch team.

About the Role:

The ideal candidate will have experience in supporting end-users with technology issues, preferably in the banking sector or similar. The role involves engaging with customers to resolve technical issues, providing assistance to senior colleagues, and working with technology partners and vendors.

Key Responsibilities:
  • Provide technical support to end-users with a focus on the banking sector
  • Work with senior colleagues to resolve complex technical issues
  • Engage with technology partners and vendors to resolve technical issues
  • Proactively keep customers updated on problem status
  • Identify and report risks as appropriate
Requirements:
  • Good written and spoken English
  • Team work oriented and able to provide assistance to senior colleagues
  • Microsoft certification in basic apps (word, excel, outlook) is preferred
About Adecco Italia:

Adecco Italia is a leading recruitment agency providing staffing solutions to businesses across Italy. We are committed to helping our clients find the best talent for their teams.

Location: Milan, Italy

Contract Type: Fixed term contract

Duration: 12 months