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Customer Service Representative

4 settimane fa


Milano, Lombardia, Italia ManpowerGroup A tempo pieno

We are seeking a highly skilled Customer Service Representative to join our team at ManpowerGroup. The ideal candidate will have fluent knowledge of Dutch and English, and will be responsible for providing professional and accurate responses to customer inquiries.

Main Responsibilities:

  • Respond to customer inquiries via chat, email, and phone calls.
  • Manage customer orders and requests in a timely and efficient manner.
  • Address and resolve customer complaints in a professional and courteous manner.
  • Document customer management information in our dedicated system.

Requirements:

  • Degree or diploma in a linguistic field.
  • Excellent PC skills and proficiency in Microsoft Office.
  • Fluent in Dutch and English at C1 level.

What We Offer:

We offer a part-time opportunity of 30 hours per week on a temporary contract, with working hours distributed over 5 working days. The employment contract will be a six-month fixed-term contract, with the possibility of extension.

Working Hours: 08:00-20:00, Monday to Saturday. Mode of work: Remote.