Publisher Success Manager

2 settimane fa


Milano, Lombardia, Italia Ogury A tempo pieno
About the Role

Ogury's publisher group is seeking a Publisher Success Manager to oversee publisher partnerships within the Italian market.

This role plays a crucial part in ensuring the overall success of the company and serves as the general manager of a defined book of business.

The Publisher Success Manager is responsible for ensuring Ogury exceeds its publishers' expectations in delivering core value propositions, generating revenue, and protecting their brand.

Key Responsibilities
  • Measure and analyze publisher performance on a daily basis, providing recommendations to build long-term partnerships.
  • Manage a portfolio of top publishers, providing exceptional service and creating opportunities to drive further revenue and partnerships.
  • Offer end-to-end customer service for all client needs, including regular performance reviews on a weekly, monthly, and quarterly basis for top-tier clients.
  • Develop a deep understanding of technical aspects of Ogury's products to successfully onboard publishers.
  • Collaborate with stakeholders in the supply and product teams to prevent churn on Ogury's products.
  • Work directly with internal technical teams and publishers' technical teams to ensure successful implementation.
About You

We're looking for a candidate with:

  • Fluent Italian and English language skills.
  • Experience in managing publisher partnerships.
  • The capacity to develop and retain customer relationships.
  • Commercial acumen and examples of upselling and growing customer accounts.
  • Problem-solving skills and a solutions-based approach with clients.
  • Excellent communication and collaboration skills.
  • Understanding of internet advertising.
  • Proficiency in Excel and an interest in turning data into commercial proposals.

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