Senior Luxury Brand Ambassador

4 giorni fa


Venezia, Veneto, Italia Miu Miu A tempo pieno

Miu Miu is a world-renowned luxury brand, and we're seeking an exceptional Senior Luxury Brand Ambassador to join our team.

Founded in 1913 in Italy, our company has built a tradition of excellence and innovation. We operate in over 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and have employees from over 100 nationalities.

We've recently expanded into the food sector through the acquisition of Pasticceria Marchesi 1824, applying the same high standards of quality that define our luxury products. Our commitment to contemporary art projects continues to strengthen our presence in the art world.

As a Senior Luxury Brand Ambassador, you'll be part of a creative and international environment where teams are driven by curiosity and a passion for excellence. We value talent and passion, providing opportunities for professional growth and development.

Job Purpose:

You will serve as a Brand ambassador, conveying our philosophy and values to customers. Your key responsibility will be to maximize sales performance by building strong relationships with clients, developing their loyalty, and providing a unique shopping experience in our store.

Key Responsibilities:

  • Welcome and serve customers, ensuring an exceptional in-store experience at all times.
  • Maintain and develop client relationships through personalized approaches, leveraging CRM and digital tools.
  • Engage proactively in cross-selling across departments, maximizing sales opportunities to achieve individual targets and KPIs.
  • Stay up-to-date on fashion trends and competitors.
  • Demonstrate in-depth knowledge of the Brand and its products.
  • Effectively handle customer complaints, consulting with line managers when necessary.
  • Maintain the shop floor and visual displays to a high standard, adhering to Company guidelines and stock procedures.
  • Contribute to maintaining a secure environment and prevent product thefts.

Knowledge and Skills:

Fluent spoken Italian and English expected; other languages desirable.

Passion for human relations and sales.

Problem-solving skills, curiosity about luxury/fashion, art, and design.

Experience in building long-lasting client relationships.

Able to work both independently and as part of a team.

Excellent communication and interpersonal skills.

Passion and knowledge of the managed product category.



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