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Arts and Culture Manager

2 mesi fa


Florence, Toscana, Italia Auberge Resorts A tempo pieno
Arts and Culture Manager

Auberge Resorts Collection is seeking a highly skilled Arts and Culture Manager to join our team at Collegio alla Querce in Florence, Italy. As a key member of our operations team, you will be responsible for creating and implementing a comprehensive arts and culture program that showcases the beauty and richness of Tuscany.

Key Responsibilities:
  • Programming Execution: Develop and execute seasonal, monthly, and weekly programming calendars that align with our core positioning and brand.
  • Weekly Programming Calendar Project Management: Project manage weekly programming to ensure the success of daily programming offerings, including creating project plans, timelines, and coordinating with cross-functional teams.
  • Signature Event Production: Project manage one-of-a-kind events and partnerships on property, including managing outside vendors and partners, driving setup, and evaluating event success.
  • Networking: Manage a database of community leaders and establish and maintain relationships with local partners and vendors to enhance our unique brand story.
  • Community Engagement: Foster relationships with former alumni and local residents to ensure the hotel remains a beloved destination for the community.
  • Training: Manage experience resources on the internal team member website and maintain cooperative relationships with operational departments to ensure concept execution of programming and product offerings.
  • Design: Support the curation of design elements for programming and create, teach, document, and standardize presentation and execution of programming.
  • Improvement: Identify opportunities to further improve, customize, or personalize a guest's experience based on guest feedback and strategic opportunities.
Qualifications:
  • 5+ years of work experience in events/hospitality operations field, and previous project management or creative production experience.
  • Originally from the region or long-term resident actively engaged in the community.
  • Extensive breadth and depth of knowledge as relates to the Florence and the surrounding Tuscan luxury market and catering to a luxury-minded audience.
  • Bachelor's Degree or equivalent in Design, Marketing, Public Relations, Operations, or Hospitality.
  • Natural entrepreneurial leader with a positive demeanor and a sense of adventure.
  • Ability to multi-task and coordinate multiple projects at once.
  • Discerning eye for design and style.
  • Demonstrated excellence in a creative/event project or program management role.
  • Past experience in an entrepreneurial environment.
  • Basic data analysis to evaluate pricing, profitability, and performance.
  • Strategic time management to focus & prioritize projects that will provide the biggest impact.
  • Ability to plan/program ideas that bring the property identity to life from initiation to execution; adapt and revise plans as developments necessitate in real time.
  • Ability to exercise independent judgment and make decisions that are aligned with the goals and objectives of the property.
  • Ability to professionally represent the resort and interact with guests in a polished, responsible, and timely manner.
  • Ability to act as a leader with the property operations teams on all things related to guest experience and design elements. Communicate information to operational departments accurately and in a timely manner.
  • Must be both 'Team' focused, and a self-motivated, adaptable, innovative, and independent worker.
  • Creative and proactive thinker and problem-solver with high-level organizational, research, and product-sourcing skills.
  • Computer-literate: ability to confidently and effectively navigate a variety of programs, including but not limited to Google Suite, HMS, Unifocus, Trip Advisor, Yelp, OpenTable, and social networking platforms.
  • Proven professional networking, partnership sourcing, and negotiating skills.
  • Ability to take on new responsibilities and roles as the position demands, both administratively and operationally.

Auberge Resorts Collection is an Equal Opportunity Employer, M/F/D/V. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. If you are passionate about arts and culture, and have a proven track record of success in a similar role, we encourage you to apply for this exciting opportunity.