Cloud Technical Operations Specialist

4 settimane fa

Milano, Lombardia, Italia SAS A tempo pieno

About the Job

We're seeking a skilled Cloud Technical Lead to join our SAS Cloud team in Milan. As a key member of our team, you will be responsible for delivering world-class SAS service to our customers.

Your primary focus will be on providing technical leadership and guidance to our customers, ensuring that their SAS application environments are running smoothly and efficiently. You will work closely with our customers, analysts, developers, and implementation team members to deliver high-quality solutions.

You will leverage your deep technical expertise and knowledge to provide technical support, guidance, and leadership to our customers throughout the implementation and configuration process. You will also partner with our SAS Cloud Customer Success Manager to resolve any technical issues that may arise.

In addition to your technical expertise, you will be responsible for building and maintaining relationships with our customers, ensuring that their needs are met and that they are satisfied with our service.

Key Responsibilities

  • Provide technical leadership and guidance to customers throughout the implementation and configuration process
  • Work closely with customers, analysts, developers, and implementation team members to deliver high-quality solutions
  • Partner with our SAS Cloud Customer Success Manager to resolve technical issues
  • Build and maintain relationships with customers to ensure their needs are met and they are satisfied with our service
  • Develop and maintain technical documentation, including runbooks, knowledge base articles, and wiki content
  • Configure, manage, monitor, and debug mid-tier software
  • Manage, monitor, and maintain container-based applications deployed in cloud container services
  • Develop tools and software to manage SAS and third-party software
  • Diagnose, document, report, and resolve system problems

Requirements

  • 5+ years of technical experience, including 2+ years of experience in SAS Administration or support
  • 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware
  • 2+ years of experience with UNIX or Linux supporting enterprise class applications
  • Fluency in Italian and English
  • Curiosity, passion, authenticity, and accountability

Preferred Qualifications

  • Familiarity with cloud-based platforms like Microsoft Azure, AWS, GCP, or OpenShift
  • Experience with containers, container-based applications, and/or container orchestration tools
  • Experience with Python, Ansible, or Kubernetes
  • Scripting experience (bash, PowerShell, etc.)
  • Installing and using SAS software and solutions
  • Programming in SAS
  • Deploying and managing JavaEE web applications
  • Java or Web development experience
  • Ability to travel occasionally within region

  • Cloud Technical Operations Specialist

    3 settimane fa

    Milano, Lombardia, Italia SAS A tempo pieno

    Cloud Technical Operations SpecialistWe're the leader in analytics, inspiring customers worldwide to transform data into intelligence.As a Cloud Technical Operations Specialist, you'll work collaboratively with customers, analysts, developers, and implementation team members to deliver world-class SAS service.You'll leverage your technical expertise to...

  • Cloud Technical Operations Specialist

    2 settimane fa

    Milano, Lombardia, Italia Sas A tempo pieno

    SAS Cloud Technical Lead Job DescriptionWe're seeking a skilled Cloud Technical Lead to join our SAS Cloud team in SAS's Cloud and Information Services division. As a Cloud Technical Lead, you will be responsible for all aspects of our hosted and remote managed SAS application environments.You will work collaboratively with customers, analysts, developers,...

  • Cloud Technical Operations Specialist

    2 settimane fa

    Milano, Lombardia, Italia Sas A tempo pieno

    About the RoleWe're seeking a Cloud Technical Lead to join our SAS Cloud team in SAS's Cloud and Information Services (CIS) division. As a key member of our team, you will be responsible for all aspects of our hosted and remote managed SAS application environments.You will work collaboratively with customers, analysts, developers, and implementation team...

  • Cloud Technical Operations Specialist

    4 settimane fa

    Milano, Lombardia, Italia SAS A tempo pieno

    About the JobWe are seeking a skilled Cloud Technical Lead to join our SAS Cloud team in Milan. As a key member of our team, you will be responsible for delivering world-class SAS service to our customers.Your primary focus will be on providing technical leadership and ownership for hosted and remotely managed customer projects. You will work closely with...

  • Cloud Operations Specialist in EU Institutions

    2 giorni fa

    Milano, Lombardia, Italia Etinars A tempo pieno

    WHO WE AREEtnars is a values-focused company with multi-year experience, specialising in the recruitment of professionals for niche markets - managing the full-life cycle of specialist and executive level hires. At Etnars, we genuinely care about who you are and what you need . We place great emphasis on fostering robust, enduring connections built upon...

  • Technical Operations Specialist

    3 settimane fa

    Milano, Lombardia, Italia Wiseenergy Group A tempo pieno

    Job Title: Technical Operations SpecialistAbout the RoleAs a Technical Operations Specialist at WiseEnergy Group, you will be part of a global team responsible for the daily supervision and analysis of solar plant performance. Your primary goal will be to ensure the optimal performance of the plants by maximizing uptime and managing relationships with...

  • Technical Operations Specialist

    3 settimane fa

    Milano, Lombardia, Italia Mainstreaming S.P.A A tempo pieno

    MainStreaming S.P.A, an intelligent media delivery company, is seeking a skilled Technical Operations Specialist to join our team. This role is fundamental to ensuring the smooth operation of our infrastructure and associated systems.The ideal candidate will have a strong background in IT operations, with a focus on service delivery, application and network...

  • Cloud Operations Architect

    4 settimane fa

    Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pieno

    About the RoleWe are seeking a highly skilled Cloud Operations Architect to join our team at AWS EMEA SARL (Italy Branch). As a Cloud Operations Architect, you will be responsible for providing strategic technical guidance to our Enterprise Support customers, helping them gain the most value from cloud technology.Key ResponsibilitiesDevelop and execute...

  • Technical Operations Specialist

    3 settimane fa

    Milano, Lombardia, Italia Euronext A tempo pieno

    About the RoleEuronext is seeking a highly skilled Technical Operations Specialist to join its team.The successful candidate will be responsible for ensuring the smooth operation of our market infrastructure, connecting European economies to global capital markets.Key responsibilities include:Managing and maintaining our market systems and...

  • Cloud Operations Architect

    2 settimane fa

    Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pieno

    About the RoleAs a Cloud Operations Architect at AWS EMEA SARL (Italy Branch), you'll play a crucial role in helping our Enterprise Support customers gain maximum value from cloud technology.As a trusted advisor, you'll have a direct impact on our customers' cloud adoption and usage. You'll craft and execute strategies to drive our customers' adoption and...

  • Cloud Operations Architect

    4 settimane fa

    Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pieno

    Unlock the Power of Cloud ComputingAs an AWS Technical Account Manager, you will be a trusted advisor and cloud operations architect for our Enterprise Support customers. Your expertise will help our customers gain the most value from cloud technology.You will craft and execute strategies to drive our customers' adoption and use of AWS services. Your close...

  • Cloud Operations Manager

    2 settimane fa

    Milano, Lombardia, Italia Microsoft A tempo pieno

    About the RoleAs a Principal PM Manager - Regional IT/IAM Programs at Microsoft, you will play a critical role in delivering core infrastructure and foundational technologies for our dedicated online services. Our Cloud Operations & Innovation (CO+I) team is the engine that powers our cloud services, and we are looking for a seasoned leader to join our...

  • Cloud Operations Architect

    4 settimane fa

    Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pieno

    As a Cloud Operations Architect at AWS EMEA SARL (Italy Branch), you will play a key role in helping our Enterprise Support customers gain the most value from cloud technology.You will craft and execute strategies to drive our customers' adoption and use of AWS services, providing advocacy and strategic technical guidance to help plan and build solutions...

  • Technical Operations Specialist

    2 settimane fa

    Milano, Lombardia, Italia Amplifon A tempo pieno

    Amplifon is seeking a talented individual to join our Italy IT Operations team in Milan. As a Technical Operations Specialist, you will collaborate with the Global IT Operations team, focusing on activities affecting local IT infrastructure. Your key responsibilities will include cross-functional collaboration, KPI-oriented approach for measuring IT...

  • Cloud Operations Architect

    3 settimane fa

    Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pieno

    About the Role:As a trusted advisor and cloud operations architect for our Enterprise Support customers, you will have a direct impact in helping our customers gain the most value from cloud technology. Your role will be to craft and execute strategies to drive our customers' adoption and use of AWS services.You will provide advocacy and strategic technical...

  • Cloud Operations Specialist

    2 settimane fa

    Milano, Lombardia, Italia SAS A tempo pieno

    About the RoleSAS is a leader in analytics, inspiring customers worldwide to transform data into intelligence and answers.As a Cloud Technical Lead for SAS's Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments.You will work collaboratively with customers,...

  • Cloud Operations Strategist

    2 settimane fa

    Milano, Lombardia, Italia Microsoft A tempo pieno

    OverviewJob Summary: We are seeking a highly experienced and innovative Principal Cloud Operations Manager to lead our Regional IT and IAM Programs. As a key member of our Cloud Operations & Innovation team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services.About the...

  • Technical Operations Specialist

    1 settimana fa

    Milano, Lombardia, Italia Thermo Fisher Scientific A tempo pieno

    Company Overview:Thermo Fisher Scientific Inc. is a world-class organization dedicated to fostering an inclusive and collaborative work environment. We believe in the power of diverse perspectives and strive to create a culture that celebrates and values each individual. Job Summary:We are seeking a highly skilled Technical Operations Specialist - Field...

  • Cloud Infrastructure Specialist

    1 settimana fa

    Milano, Lombardia, Italia Amazon Data Services Italy S.R.L. A tempo pieno

    About the RoleWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Amazon Data Services Italy S.R.L. The ideal candidate will have expertise in IT hardware troubleshooting and a strong understanding of data center operations.

  • AWS Cloud Operations Specialist

    1 settimana fa

    Milano, Lombardia, Italia Amazon A tempo pieno

    **Job Overview**We are seeking an experienced Cloud Support Engineer to join our team at Amazon Web Services Development Center Germany GmbH. As part of our Managed Operations team, you will play a crucial role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda,...