Business Performance Manager
3 giorni fa
We are seeking a highly skilled Business Performance Manager to join our team in Finland, Italy, UK or Switzerland. This role will play a critical part in the transformation journey of Parts and Field Service business towards smooth and efficient operations.
The ideal candidate will have experience in service design, process mapping and visualization skills. Proactive, goal-focused, with a learning mindset and can-do attitude are essential for this role. Great facilitation, collaboration, visualisation and communication skills are also required.
This position offers a great opportunity to contribute and shape our business performance management & own the training processes and tools. You will be working with strategic development initiatives that play a critical role in executing FS&WS strategy. In this role, you will have an extensive network of stakeholders from all Wärtsilä businesses as you will be closely collaborating with them to design, implement and roll-out changes to large communities.
As a Business Performance Manager, your role will include:
- Ownership of the governance of the knowledge and training platform and concept, securing & coordinating regular training, updated training content and mode of delivery.
- Ownership of dedicated IBPM processes, securing with Process Managers and Business Owners that the content is up to date and follows agreed principles.
- Taking a coordinative approach to Securing Process Governance and monitoring of correct Business Application usage is in place.
- Apply Service Design process, mindset, workshops and discussions with various collaborators and partners, securing a better user experience throughout our applications and processes.
The estimated salary for this role is €75,000 - €90,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, retirement plan and paid time off.
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Business Performance Manager
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