Operations Manager, Italy
2 settimane fa
About Welcome Pickups
Welcome Pickups is a leading provider of in-destination travel experiences. As an Operations Manager, you will play a crucial role in ensuring the operational healthiness of our services in Italy.
Key Responsibilities:
- Monitor and optimize key metrics to ensure high-quality services and efficient operations.
- Develop and maintain a deep understanding of the local driver labor market and legal landscape to identify issues and provide solutions.
- Implement data-driven action plans for driver acquisition and retention.
- Coordinate communication with driver communities and work closely with the Head of Driver Operations to ensure seamless operations.
- Collaborate with the Expansion and Commercial teams to bring region-specific insights for business development.
Requirements:
- Bachelor's Degree in a related field.
- Proven experience in operations, ideally in fleet management, ride sharing, last-mile logistics, and/or high-growth start-ups in Italy.
- Self-starter with excellent time management and prioritization skills.
- High achiever with a solution-oriented mindset.
- Excellent written and verbal communication skills in English and Italian.
What We Offer:
- Remote work policy.
- A vibrant and fresh work environment.
- The tools you need to succeed.
- The opportunity to join a young, well-funded, and fast-growing startup.
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