**Ambassador of Elegance
1 settimana fa
Ambassador of Elegance
We are looking for a **Luxury Hotel Hostess** to join our team at InterContinental Rome Ambasciatori Palace, a hotel that embodies the essence of Italian hospitality. As a Hostess, you will be the first point of contact for our guests, setting the tone for their stay with a warm welcome and exceptional service.
Responsibilities:
- Responsible for greeting, seating, cloakroom and farewell at our Restaurant & Bar
- Managing online Reservation system
- Handling enquiry and reservations, by email and phone calls
- Confirming reservations and large parties with cc confirmation
- Understand and accurately follow the standard sequence of service
- Observe and maintain the daily condition of all physical facilities and equipment in the restaurant, and public area and make recommendations for corrections and improvement as needed
- Attend staff training
Requirements:
- Experience of 1 year or more in similar role in a luxury / high-end environment
- Excellent grooming standard
- Able to work under pressure
- Friendly and positive with a flexible approach and confidence
- Good communication skills and genuine approach with our guests
- Good problem-solving skills that will turn issues into opportunities, so every guest leaves with great memories
- Fluency in the Italian & English language - extra language skills would be great, but not essential
About Us:
We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Join our team and become part of our hotel family. We look forward to hearing from you.
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