Hotel Ambassador
3 settimane fa
As a Hotel Ambassador with Anantara, you will be the primary point of contact for our guests, ensuring their experience exceeds expectations. Your role will involve anticipating and meeting guest needs, providing exceptional service, and promoting hotel products and services. To achieve this, you will need to possess in-depth knowledge of local attractions, hotel facilities, and amenities. A strong communication skillset, both verbal and written, is essential for this position.
Key Responsibilities:- Provide personalized service to guests, ensuring their needs are met and exceeded.
- Maintain up-to-date knowledge of hotel facilities, services, and local points of interest.
- Develop and implement strategies to promote hotel services and amenities.
- Collaborate with other departments to ensure seamless guest experiences.
Qualifications:
- Passionate about the hospitality industry.
- Positive learning attitude.
- Good personal hygiene and well-groomed.
- Good communication skills.
- Good level of English both verbal and written.
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