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Freight Operations Coordinator

2 mesi fa

Milano, Lombardia, Italia UPS A tempo pieno

Job Summary

The Freight Clerk will be responsible for the daily activities of Air freight products in compliance with UPS standards and procedures, providing customer service to clients.

Key Responsibilities

  • Contact air carriers and network offices to organize shipments
  • Receipt and/or transmit shipping instructions
  • Data entry into UPS systems according to performance indexes and standard procedures
  • Contact air carriers and book freight
  • Set up customs clearance process
  • Communicate flight details to clients
  • Monitor shipments schedule and follow up shipment tracking
  • Create cost accruals in the system and invoice

Additional Responsibilities

  • Enquire carriers for failure reasoning
  • Set up corrective plan to ensure destination is reached
  • Fill in claims as per procedure

Requirements

  • University degree/High School diploma or equivalent
  • Even basic experience in freight forwarding (IATA regulation, ENAC rules, incoterms etc)
  • English skills both verbal and written
  • Time management
  • Good PC skills, specifically Microsoft Office products
  • Excellent organizational skills and autonomy
  • Able to work under pressure and meet tight deadlines
  • Good attitude with customers
  • Problem solving and Team work attitude

What UPS Offers

  • A full time temporary contract for maternity leave
  • A dynamic and young working team