Service Engineering Specialist
6 giorni fa
Job Overview:
As a Service Engineering Specialist at Leonardo, you will play a critical role in ensuring the timely response to customers for the in-service fleet. Your primary objective will be to contribute to the achievement of reliability and availability targets required by the market, in coordination with other Product Support Engineering functions.
Main Responsibilities:
- Provide engineering support to ensure a timely response to customers for the in-service fleet, working closely with other Product Support Engineering functions to achieve reliability and availability targets.
- Resolve technical issues through analysis and production of applicable documentation, interfacing with LH Departments and Vendors as needed.
- Collect and update fleet statistics, maintaining databases based on scheduling requirements.
- Generate fleet reporting and occurrence/malfunction reporting.
- Conduct reliability and maintainability analysis of helicopters and components for product recovery and improvement targets.
- Prepare product recovery and improvement presentations for customers.
- Monitor and track Service Bulletin (SB) implementation.
- Update and edit internal documentation.
- Generate Technical Support KPI report booklets.
Requirements:
- Basic knowledge of Civil Aviation regulations (EASA, etc.).
- Excellent computer skills: Excel, Power BI, PowerPoint, Word, SharePoint, SAP.
- Technical drawings analysis.
- Fluent in English.
- Organizational and analytical skills.
- Problem-solving attitude.
- Proactivity and self-motivation.
- Strong orientation to work in a team.
Seniority: New Graduate
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