Lavori attuali relativi a IM Coordinator - Trieste, Friuli Venezia Giulia - Wärtsilä Corporation

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe.

We are seeking an experienced ICT Coordinator to join our team working for a better future. The position is permanent and the location is in Trieste, Italy.

• Serve as the local IM/ICT contact person located at the Trieste site, covering the entire Italy region.
• Act as an IM consultant to determine the best/fitting IM services for specific needs, overseeing IM operations and cost efficiency at the local level.
• Manage local ICT projects/changes from beginning to end with central teams as well as local providers.
• Act as the escalation contact for unresolved or long-standing helpdesk tickets, ensuring that Service Level Agreements (internal & external) are met, and checking cost efficiency of ICT spending, escalating any exceeding costs to the manager.
• Serve as the first point of contact for the Wärtsilä Italy management team for ICT-related inquiries and complaints.
• Continuously monitor and document the performance, quality, and cost efficiency of delivered ICT services to own manager and local MT.
• Handle and support local ICT-related systems, infrastructure, and contracts, taking responsibility for local ICT vendors.
• Supervise the Area ICT contacts in Italy.

• Strong experience in IM/ICT management.
• Excellent problem-solving skills and the ability to handle escalations efficiently.
• Proven track record in managing ICT projects and changes from inception to completion.
• Proficiency in English at B2 (Upper Intermediate) or C1 (Advanced) level is required.
• Ability to monitor, document, and report on ICT services' performance, quality, and cost efficiency.
• Experience with vendor management and handling ICT-related contracts and systems.
• Strong communication skills, capable of working with both central teams and local providers.
• Readiness to travel as required for the role, approximately 5-10% of the time.

We at Wärtsilä believe in empowerment, ownership, and taking responsibility for our work. We support each other's growth and co-creation is the true basis of our innovation. We have the courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe that by being your own true self, you can accomplish so much more. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.