Sales & customer service operations assistant
17 ore fa
KEY RESPONSIBILITIESCustomer Support & EngagementServe as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners.Respond promptly to inquiries via phone, email, and in-person.Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding expectations. WorkflowsCoordinated by the Manager, active participation in the implementation of workflows, procedures and reports.Collaboration in the systematic input of statistical data in the system and the output of requested analyses and reports. Sales & After-salesOperational management of Retail and Wholesale orders: entry, processing, and customer order confirmations.Operational management of commercial communications to clients.Operational management of special orders.Support in preparing inventories for events.Handling customer repair requests.Interface with final customers for their online inquiries.Operational management of HQ's safe and logistic of jewels shipments.Operational management of sales support materials' shipments. Problem ResolutionAddress customer concerns with empathy, professionalism, and creative problem-solving.Collaborate with internal teams, to resolve issues efficiently. Brand AmbassadorUphold Vhernier's brand values and aesthetic in all customer interactions.Contribute to the enhancement of customer loyalty JOB PROFILEPrevious experience in a Sales& Customer Service Operations role, and in the luxury industry, will be a plusExcellent communication skills in Italian & English, an additional language will be considered a plus.Knowledge of the MS Office tools (Outlook, Excel, Word, Power Point).Ability to set priorities.Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.Proactivity.Strong sense of responsibility and ethical approach to work.
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Sales & Customer Service Operations Assistant
2 giorni fa
Milan, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIES Customer Support & Engagement Serve as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners. Respond promptly to inquiries via phone, email, and in-person. Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Sales & Customer Service Operations Assistant
1 giorno fa
Greater Milan Metropolitan Area, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIESCustomer Support & EngagementServe as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners.Respond promptly to inquiries via phone, email, and in-person.Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Stage E-commerce Operations
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Stage E-commerce Operations
2 giorni fa
Milan, Italia Sport Fashion Service SRL A tempo pienoStage E-commerce Operations & Customer Service Per il nostro team E-commerce siamo alla ricerca di uno/a stagista da inserire a supporto delle attività operative e di Customer Service . La persona selezionata avrà l’opportunità di entrare nel vivo dei processi e-commerce, acquisendo competenze pratiche sulla gestione degli ordini online , sul rapporto...
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Stage E-commerce Operations
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Milan, Italia Sport Fashion Service SRL A tempo pienoStage E-commerce Operations & Customer ServicePer il nostro team E-commerce siamo alla ricerca di uno/a stagista da inserire a supporto delle attività operative e di Customer Service.La persona selezionata avrà l'opportunità di entrare nel vivo dei processi e-commerce, acquisendo competenze pratiche sulla gestione degli ordini online, sul rapporto con...
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Milan, Italia Wolford A tempo pienoAt Wolford, we lead the market with exceptional European skin wear. We believe that the future of fashion is about substance. We are on a mission to drive progress through empowerment & liberation. To strengthen our Customer Service and Sales teams in Milan, we are looking for a committed and reliable personality to join us as soon as possible as aCUSTOMER...
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Sales Assistant
1 settimana fa
Milan, Italia Fueguia 1833 A tempo pienoFueguia is looking for a passionate and dedicated Part- or Full-Time Sales Assistant to join our gallery boutique. As a brand ambassador, you will work closely with the Store Manager to deliver an exceptional client experience and contribute to achieving the store’s sales goals.Key ResponsibilitiesDeliver outstanding customer service, ensuring a...
