Inland Delivery Team Manager

18 ore fa

Turin, Italia Hapag-Lloyd AG A tempo pieno

PURPOSE OF THE POSITIONThe Inland Delivery Team Manager tasks are clustered around the topics of inland transport execution, service level provided by selected service providers, automation and standardization of transportation planning and inland process across IDT. IDT Manager ensuring timely and accurate vendor and customer communication and proactive regular calls with main Customers and providers. Cooperates with your Sales, Customer and Operations colleagues to increase internal efficiencies and provide significantly improved service quality and enhanced Customer experience, also managing complex accounts, claims or customers.ESSENTIAL FUNCTIONS• Monitor of transport planning and related IDT activities, ensuring workload is reasonably split among all SIB IDT users.• Monitor and optimize process data and information for Inland transport requests.• Ensure execution of transport and adherence to agreed quality standards including potential exception handling agreements for specific Customers.• Monitor delay handling and ensure prompt info flows and proactive information on status of respective shipments to customers.• Support IDT Steering Manager and team for activities related to disputes with Customers and vendors.• Monitor IDT processes to identify best practices and potential for standardization and automation, actively promoting constant development and open cooperation with PPS dept.• Ensure ongoing relationship and info exchanges with top inland Customers with regular follow up and meetings (in presence and remote) to build long term relationship and reciprocal proactive feedback in close coordination with Sales and CS counterparts.• Monitor IDT KPI, ensuring adherence to quality standards.• Closely cooperate with other QSC/areas for best practice implementation and process enhancements.• With IDT superuser coordinate and oversee IDT training program and provide for IDT team training requirements.• Implement formal vendor performance tracking.• Ensure work orders authorization is handled in due time to allow smooth flow of activities in BA.• Create a positive environment, foster a growth of the team, supporting individual development and team spirit.

  • Inland Delivery Team Manager

    2 giorni fa

    Turin, Italia Hapag-Lloyd AG A tempo pieno

    PURPOSE OF THE POSITION The Inland Delivery Team Manager tasks are clustered around the topics of inland transport execution, service level provided by selected service providers, automation and standardization of transportation planning and inland process across IDT. IDT Manager ensuring timely and accurate vendor and customer communication and proactive...

  • Inland Delivery Team Manager

    2 giorni fa

    Turin, Italia Hapag-Lloyd AG A tempo pieno

    PURPOSE OF THE POSITIONThe Inland Delivery Team Manager tasks are clustered around the topics of inland transport execution, service level provided by selected service providers, automation and standardization of transportation planning and inland process across IDT. IDT Manager ensuring timely and accurate vendor and customer communication and proactive...

  • Inland Transport Coordinator

    2 giorni fa

    Turin, Italia Hapag-Lloyd AG A tempo pieno

    PURPOSE OF THE POSITION The Inland Delivery Team Manager tasks are clustered around the topics of inland transport execution, service level provided by selected service providers, automation and standardization of transportation planning and inland process across IDT. IDT Manager ensuring timely and accurate vendor and customer communication and proactive...

  • Country Service Delivery Manager

    17 ore fa

    Turin, Italia DCS ITALIA - SYNERGIE GROUP A tempo pieno

    Chi siamo Nell’ambito dello sviluppo di DCS Italia , filiale italiana del gruppo Synergie , società di servizi IT, siamo alla ricerca di un(a) Delivery Manager per guidare la performance operativa e contribuire attivamente alla crescita della nostra attività in Italia. Mansioni e responsabilità principali Gestire la relazione con il cliente e con il/la...

  • Delivery Account Manager

    5 giorni fa

    Turin, Piemonte, Italia Stefanini EMEA A tempo pieno

    Job DescriptionThe mission of an Account Manager is to bring value to the clients by ensuring their needs are understood, prioritized, and met through excellent delivery service. He is responsible for building and maintaining strong, long-term relationships by acting as a trusted advisor. Together with the Business Unit Leader, fosters client loyalty by...

  • Country Service Delivery Manager

    2 giorni fa

    Turin, Italia DCS ITALIA - SYNERGIE GROUP A tempo pieno

    Chi siamoNell’ambito dello sviluppo di DCS Italia, filiale italiana del gruppo Synergie, società di servizi IT, siamo alla ricerca di un(a) Delivery Manager per guidare la performance operativa e contribuire attivamente alla crescita della nostra attività in Italia.Mansioni e responsabilità principaliGestire la relazione con il cliente e con il/la...

  • PV Delivery Engineer

    3 settimane fa

    Turin, Italia Gold Group Ltd A tempo pieno

    PV Delivery Engineer Role Italy €40,000 - €60,000 per year + BenefitsI am recruiting in Italy for a PV Delivery Engineer on behalf of a global leading Chinese PV company.As a PV Delivery Engineer you can be based anywhere in Italy and have full working rights to live and work in Italy.As a PV Delivery Engineer you will be fluent English speakingAs a PV...

  • Technical Programme Lead

    2 settimane fa

    Turin, Piemonte, Italia Wiz-Team A tempo pieno

    Created in 2012, Wiz-Team delivers cutting-edge technology and support services to the world's greatest events across sport, institutions, hospitality, and entertainment. With events in our DNA, we are a growing and thriving international and privately-owned company staffed by experienced event professionals who share a collective passion for transforming...

  • Country Service Delivery Manager

    2 giorni fa

    Turin, Italia DCS ITALIA - SYNERGIE GROUP A tempo pieno

    Chi siamo Nell’ambito dello sviluppo di DCS Italia , filiale italiana del gruppo Synergie , società di servizi IT, siamo alla ricerca di un(a) Delivery Manager per guidare la performance operativa e contribuire attivamente alla crescita della nostra attività in Italia. Mansioni e responsabilità principali Gestire la relazione con il cliente e con il/la...

  • Country Service Delivery Manager

    2 giorni fa

    Turin, Italia DCS ITALIA - SYNERGIE GROUP A tempo pieno

    Chi siamo Nell’ambito dello sviluppo di DCS Italia , filiale italiana del gruppo Synergie , società di servizi IT, siamo alla ricerca di un(a) Delivery Manager per guidare la performance operativa e contribuire attivamente alla crescita della nostra attività in Italia. Mansioni e responsabilità principali Gestire la relazione con il cliente e con il/la...