Customer Service and Order Management Analyst
1 settimana fa
At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.Join us in our exciting quest to build the future homeAbout the roleAs part of our Customer Service team in Italy, you will act as a key partner for the Sales organization, ensuring a seamless order-to-delivery process while driving data-driven insights to improve performance and customer satisfaction.Your role combines operational excellence with analytical thinking. You will monitor and optimize processes, identify trends through data analysis, and collaborate with Sales to improve the order flow.You will also contribute to projects and continuous improvement initiatives across the Commercial Area (Italy, France, Iberia).What you’ll doMonitor and manage order flow in SAP, ensuring timely delivery and accuracyAct as a partner to Sales, supporting efficient order management and identifying opportunities for growthAnalyze data to detect trends, propose process improvements, and enhance service KPIsCollaborate with cross-functional teams (Sales, Supply Chain, Logistics, Product Lines, Credit) to resolve issues and optimize operationsSupport projects, leveraging tools like Power BIHandle customer interactions with a proactive, solution-oriented approachWho you areExperienced in B2B Customer Service with exposure to order management processes and/or project work within structured and multinational contextsStrong analytical mindset and advanced digital skills (Excel, SAP). BI Tools are a strong plus.Excellent communication and collaboration skills, able to work closely with Sales and other stakeholdersResilience and ability to quickly take decisionsProactive, problem-solving attitude with a focus on continuous improvementFluent in Italian and EnglishAs part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.#J-18808-Ljbffr
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Customer Service and Order Management Analyst
1 settimana fa
Assago, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoAt the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and more...
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Customer Service and Order Management Analyst
1 settimana fa
Assago, Italia Altro A tempo pienoAbout the roleAt the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us...
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Customer Service and Order Management Analyst
1 settimana fa
Assago, Italia Altro A tempo pienoAbout the role At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us...
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Customer Service/order Management con Tedesco
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Assago, Italia GIGROUP A tempo pienoPer importante società di consulenza in ambito ICT, ricerchiamo: 1 Customer Service/Order Management con tedesco ambito Finance La risorsa lavorerà all’interno del dipartimento Finance& Accounting e si occuperàin particolare di Customer Service relativi agli ordini, gestione incassi, registrazione fatture e scritture di contabilità...
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Order Management
1 settimana fa
Assago, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoA leading global appliance company in Italy seeks an experienced B2B Customer Service professional to optimize order management and enhance customer satisfaction. The role involves monitoring processes in SAP, collaborating with Sales, and analyzing data to drive improvements. Ideal candidates should possess strong analytical skills, digital proficiency, and...
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Customer Solution Analyst
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